Publications
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. (2008). The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_14
. (1997). Capturing complex, distributed activities: video-based interaction analysis as a component of workplace ethnography. Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research. Philadelphia, PA, USA: Chapman & Hall, Ltd.
. (2004). Cores and Definitions: Building the Cognitive Legitimacy of the Information Systems Discipline Across the Atlantic. Information Systems Research. presented at the 2004. Retrieved from http://dx.doi.org/10.1007/1-4020-8095-6_6
. (2006). Cybersolidarity: Internet-Based Campaigning and Trade Union Internationalism. Social Inclusion: Societal and Organizational Implications for Information Systems. doi:10.1007/0-387-34588-4_9
. (2010). Conceptualizing people in SDI literature: Implications for SDI research and development. IJSDIR, 5, 286–325.
. (2010). Conceptualizing people in SDI literature: Implications for SDI research and development. Int. J. Spatial Data Infrastructures Res., 5, 286–325.
. (2003). CRM in Call Centres: The Logic of Practice. Information Systems Perspectives and Challenges in the Context of Globalization.
. (2011). Citizen Science System Assemblages: Toward Greater Understanding of Technologies to Support Crowdsourced Science. presented at the 6/2011.
. (2011). Citizen science system assemblages: Toward greater understanding of technologies to support crowdsourced science. presented at the 06/2011.
. (2012). Citizen science system assemblages: Understanding the technologies that support crowdsourced science. iConference 2012. presented at the 2/2012, Toronto, Ontario.
. (2004). Conducting and Evaluating Critical Interpretive Research: Examining Criteria as a Key Component in Building a Research Tradition. Information Systems Research. presented at the 2004. Retrieved from http://dx.doi.org/10.1007/1-4020-8095-6_16
. (2003). Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact. Information Systems Perspectives and Challenges in the Context of Globalization.
. (2006). The Corporate Digital Divide Between Smaller and Larger Firms. Social Inclusion: Societal and Organizational Implications for Information Systems. doi:10.1007/0-387-34588-4_27
. (1985). Contextualist Research and the Study of Organizational Change Processes. Research methods in information systems. Elsevier Publishers.
. (2008). A Conceptual Framework of an Adaptive and Innovative Recommender Generating Online Learning System. 39th Annual Meeting of the Decision Sciences Institute . presented at the November 22-25, Baltimore, Maryland. Retrieved from http://www.decisionsciences.org/Proceedings/DSI2008/index.html
. (2010). Cross-Cultural Research in Information Systems. In Pacific Asia Conference on Information Systems (pp. 1-8).
. (1997). Critical ethnography in information systems. Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research. Philadelphia, PA, USA: Chapman & Hall, Ltd.
. (2011). Commentary on Davison and Martinsons: is there a methodological crisis?. Journal of Information Technology, 26, 294-295. doi:10.1057/jit.2011.26
. (2004). The challenges of implementing enterprise-wide information systems: Lessons from research. ACS National Conference. Melbourne, Australia.
. (2009). Commentary on Gill and Bhattacherjee: Is there an informing crisis?. MIS Quarterly, 33, 663-665.
. (2009). Conducting Creativity Brainstorming Sessions in Small and Medium-Sized Enterprises Using Computer-Mediated Communication Tools. Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises. Springer. doi:http://dx.doi.org/10.1007/978-3-642-02388-0_4
. (2009). Critically classifying: UK E-government website benchmarking and the recasting of the citizen as customer. Information Systems Journal, 19, 149-173. Retrieved from ISJ2009.pdf
. (2003). Counter Networks, Communication and Health Information Systems: A Case Study from Mozambique. Information Systems Perspectives and Challenges in the Context of Globalization.