@proceedings {896,
	title = {The challenges of implementing enterprise-wide information systems: Lessons from research},
	year = {2004},
	note = {Keynote speech},
	address = {Melbourne, Australia},
	abstract = {Over the past decade we have dramatically improved of our tools, our methods, and our technology. But implementing enterprise-wide information systems remains a challenge. Why is it that we still have huge ERP disasters, systems that fail to meet the expectations, and more than 50\% of IT projects deemed to be a failure? In this presentation, Michael will share some of the lessons learned from his 15 years of research looking at information systems success and failure. He will give examples from a variety of organisations and industries to illustrate the challenges we face.},
	author = {Michael D. Myers}
}
