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. (2008). The Challenge of Becoming Virtual. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_4
. (2008). The Challenge of Becoming Virtual, Part 2. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_11
. (2008). Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_4
. (2008). Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_24
. (2008). The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_14
. (2008). Co-Orienting the Object: An Activity-Theoretical Analysis of the UK’s National Program for Information Technology. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_18
. (2008). E-Government and Changes in the Public Sector: The Case of Greece. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_15
. (2008). eHealth: Redefining Health Care in the Light of Technology. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_28
. (2008). Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_13
. (2008). Envisioning and Monitoring the Process of Becoming Virtual. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_3
. (2008). An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_30
. (2008). Exploring the Diversity of Service Worlds in the Service Economy. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_1
. (2008). Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_3
. (2008). The Forensics of a Challenged Initiative. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_13
. (2008). How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_22
. (2008). ICTs and Global Working in a Non-Flat World. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_2
. (2008). The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Software Development Teams: A Transactive Memory System and Group Faultline Perspective. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_7
. (2008). The Information Services View. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_29
. (2008). Information Systems and the Service Economy: A Multidimensional Perspective. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_26
. (2008). Information Technology Outsourcing in the Service Economy: Client Maturity and Knowledge/Power Asymmetries. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_21
. (2008). Introduction. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_1
. (2008). Knowledge Management for Industrial Heritage. Methods and Tools for Effective Knowledge Life-Cycle-Management. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-540-78431-9_17
. (2008). Legitimacy Management and Trust in Offshoring Information Technology Services. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_20
. (2008). Mind the Gap! Understanding Knowledge in Global Software Teams. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_23
. (2008). A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. doi:10.1007/978-0-387-09768-8_19