@article {770,
	title = {Information Systems and the Service Economy: A Multidimensional Perspective},
	year = {2008},
	month = {2008},
	pages = {349 - 352},
	abstract = {This panel will examine the impact of the growth of the service economy on organizations and information systems from four perspectives: (1) internal changes in organizations, both service providers and service clients, in terms of their structures,
 processes, and competencies; (2) redefinition of interorganizational relationships and redrawing of organizational boundaries
 and identities; (3) the role of IS in enabling these new collaborative relationships; and (4) the possibility of designing
 better applications to enhance organizations{\textquoteright} capacity to engage in service exchanges.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_26},
	author = {Alter, Steven and Gal, Uri and Lipien, David and Kalle Lyytinen and Nancy Russo}
}
