Publications
. (2008). A Case Study Approach to Examining Service Information Requirements. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_34
. (2008). The Challenge of Becoming Virtual. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_4
. (2008). The Challenge of Becoming Virtual, Part 2. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_11
. (2008). Challenges of Consumer Information Systems Development: The Case of Interactive Television Services. In , Advances in Information Systems Research, Education and Practice (pp. 89-100). New York: Springer.
. (2008). Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_4
. (2008). Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_24
. (2008). The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_14
. (2008). A Conceptual Framework of an Adaptive and Innovative Recommender Generating Online Learning System. 39th Annual Meeting of the Decision Sciences Institute . presented at the November 22-25, Baltimore, Maryland. Retrieved from http://www.decisionsciences.org/Proceedings/DSI2008/index.html
. (2008). Co-Orienting the Object: An Activity-Theoretical Analysis of the UK’s National Program for Information Technology. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_18
. (2008). Cross Countries Health Information Infrastructure: Sorting Things Out?. Applicazioni Informatiche e Telematiche in Medicina, 8. presented at the Jan.
. (2008). Departmental influences on policy design: How the UK is confusing identity fraud with other policy agendas. Communications of the ACM, 51, 98-100. Retrieved from CACM2008.pdf
. (2008). Doing the politics of technological decision making: Due process and the debate about identity cards in the UK. European Journal of Information Systems, 17, 668-677. Retrieved from EJIS2008DueProcess.pdf
. (2008). E-Government and Changes in the Public Sector: The Case of Greece. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_15
. (2008). eHealth: Redefining Health Care in the Light of Technology. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_28
. (2008). Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_13
. (2008). Envisioning and Monitoring the Process of Becoming Virtual. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_3
. (2008). An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_30
. (2008). Examining trust in mobile banking transactions: The case of M-PESA in Kenya. In IFIP International Conference on Human Choice and Computers (pp. 287–298). Springer, Boston, MA.
. (2008). Examining trust in mobile banking transactions: The case of M-PESA in Kenya. In (Vol. 282, pp. 287–298). presented at the Sep. doi:10.1007/978-0-387-84822-8_19
. (2008). Exploring the Diversity of Service Worlds in the Service Economy. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_1
. (2008). Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_3
. (2008). A federative view for information infrastructures in developing contexts. In Proceedings of the 10th international conference on social implications of computers in developing countries: assessing the contribution of ICT to development goals.
. (2008). The Forensics of a Challenged Initiative. Becoming Virtual. presented at the 2008///. Retrieved from http://dx.doi.org/10.1007/978-3-7908-1958-8_13
. (2008). Free and Open Source Software in low-income countries: Emergent properties?. In (Vol. 282, pp. 351–355). presented at the Sep. doi:10.1007/978-0-387-84822-8_24