2008

Loebbecke, C., Huyskens, C., & Gogan, J. (2008). Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 189-198). http://dx.doi.org/10.1007/978-0-387-09768-8_13
Chiasson, M., Flynn, D., Kaplan, B., Lehoux, P., & LeRouge, C. (2008). eHealth: Redefining Health Care in the Light of Technology. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 357-362). http://dx.doi.org/10.1007/978-0-387-09768-8_28
Petrakaki, D. (2008). E-Government and Changes in the Public Sector: The Case of Greece. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 213-227). http://dx.doi.org/10.1007/978-0-387-09768-8_15
Devadoss, P., & Chiasson, M. (2008). Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 331-339). http://dx.doi.org/10.1007/978-0-387-09768-8_24
Butler, T., Emerson, B., & McGovern, D. (2008). Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 43-59). http://dx.doi.org/10.1007/978-0-387-09768-8_4
Constantinides, P., & Blackler, F. (2008). Co-Orienting the Object: An Activity-Theoretical Analysis of the UK’s National Program for Information Technology. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 259-270). http://dx.doi.org/10.1007/978-0-387-09768-8_18
Feller, J., Finnegan, P., Fitzgerald, B., & Hayes, J. (2008). Bazaar by Design: Managing Interfirm Exchanges in an Open Source Service Network. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 173-188). http://dx.doi.org/10.1007/978-0-387-09768-8_12
Tapia, A., & Ortiz, J. (2008). Bandwithing Together: Municipalities as Service Providers in a Policy Environment. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 229-248). http://dx.doi.org/10.1007/978-0-387-09768-8_16
Maldonado, E., & Tapia, A. (2008). Analyzing Public Open Source Policy: The Case Study of Venezuela. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 249-257). http://dx.doi.org/10.1007/978-0-387-09768-8_17
Carter, M., Takeda, H., & Truex, D. (2008). An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 367-370). http://dx.doi.org/10.1007/978-0-387-09768-8_30