2008

Bernardi, R. (2008). A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 271-280). https://doi.org/10.1007/978-0-387-09768-8_19
Cuthbert, R., Pennesi, P., & McFarlane, D. (2008). A Case Study Approach to Examining Service Information Requirements. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 383-385). http://dx.doi.org/10.1007/978-0-387-09768-8_34

2007

Nilan, M., & Mundkur, A. (2007). Structuring Virtuality. In Virtuality and Virtualization (pp. 53-66). https://doi.org/10.1007/978-0-387-73025-7_6
Katzy, B., & Crowston, K. (2007). Competency Rallying Processes in Virtual Organizations. In Virtuality and Virtualization (pp. 67-83). https://doi.org/10.1007/978-0-387-73025-7_7
Ryan, M., & Reilly, R. (2007). Ambassadorial Leadership. In Virtuality and Virtualization (pp. 169-182). https://doi.org/10.1007/978-0-387-73025-7_13
Ramiller, N. (2007). Virtualizing the Virtual. In Virtuality and Virtualization (pp. 353-366). https://doi.org/10.1007/978-0-387-73025-7_24
Barrett, M., Davidson, E., Silva, L., & Walsham, G. (2007). Virtualization and Institutions. In Virtuality and Virtualization (pp. 369-372). https://doi.org/10.1007/978-0-387-73025-7_25
Crowston, K., & Sieber, S. (2007). Virtuality and Virtualization. In Virtuality and Virtualization (pp. 1-7). https://doi.org/10.1007/978-0-387-73025-7_1
Kaplan, B., Elkin, P., Gorman, P., Koppel, R., Sites, F., & Talmon, J. (2007). Virtual Patients. In Virtuality and Virtualization (pp. 397-401). https://doi.org/10.1007/978-0-387-73025-7_31
Brooks, J. (2007). Understanding Virtuality. In Virtuality and Virtualization (pp. 201-213). https://doi.org/10.1007/978-0-387-73025-7_15