@misc{1150,
  author = {Dimitra Petrakaki},
  title = {E-Government and Changes in the Public Sector: The Case of Greece},
  abstract = {During the past few decades, many governments around the globe have orchestrated e-government projects in order to improve the way they operate and provide public services to citizens. Apart from the opportunities they open up, e-government projects
 bring about changes in the well-established practices of the public sector. This paper illustrates some of these changes by
 exploring a Greek e-government initiative. As the case illustrates, e-government requires an output orientation and business-like
 behavior from officials, enables constant electronic control, and leads to the standardization of official’s knowledge. Drawing
 upon these changes, we propose a framework of the transformations that e-government brings about in the work roles, nature
 of work, forms of knowledge, modes of control, and source of accountability of officials.
},
  year = {2008},
  booktitle = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  journal = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  pages = {213 - 227},
  month = {2008},
  url = {http://dx.doi.org/10.1007/978-0-387-09768-8_15},
  language = {eng},
  key = {763},
}