Publications
. (2003). Configuring peer–to–peer software: An empirical study of how users react to the regulatory features of software. ()11th European Conference on Information Systems. Naples, Italy: Winner of best conference paper prize. Retrieved from ECIS2003.pdf
. (1997). Creating and maintaining obligations: An empirical study of mediated and face–to–face communication. ()5th European conference on information systems. Cork: Cork Publishing Ltd. Retrieved from ECIS1997.pdf
. (2005). Critical Ethnography as a Means to Holistically Understand the Implementation of Information Systems. Frontiers of Information Systems Research in China. presented at the 4-6 November 200, Beijing, China.
. (2003). Can E-Marketplaces Bridge the Digital Divide?. Information Systems Perspectives and Challenges in the Context of Globalization.
. (1997). Capturing complex, distributed activities: video-based interaction analysis as a component of workplace ethnography. Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research. Philadelphia, PA, USA: Chapman & Hall, Ltd.
. (1992). The CASE for Process. The Impact of Computer Supported Technologies in Information Systems Development.
. (2008). A Case Study Approach to Examining Service Information Requirements. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_34
. (2010). A Case Study of Improving Information Technology Governance in a University Context. ()Human Benefit through the Diffusion of Information Systems Design Science Research. Springer.
. (2004). Challenges for Participatory Action Research in Industry-Funded Information Systems Projects. Information Systems Research. presented at the 2004. Retrieved from http://dx.doi.org/10.1007/1-4020-8095-6_41
. (2009). The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children’s Services. Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises. Springer. doi:http://dx.doi.org/10.1007/978-3-642-02388-0_18
. (2004). The Choice of Critical Information Systems Research. Information Systems Research. presented at the 2004. Retrieved from http://dx.doi.org/10.1007/1-4020-8095-6_12
. (2000). Collaborative Practice Research. Organizational and Social Perspectives on IT.
. (2012). Co-materialization: Digital Innovation Dynamics in the Offshore Petroleum Industry. ()Shaping the Future of ICT Research. Methods and Approaches. Springer Berlin Heidelberg. doi:10.1007/978-3-642-35142-6_8
. (1985). Comment on Klein and Lyytinen. Research methods in information systems. Elsevier Publishers.
. (1985). Comment on Sandberg. Research methods in information systems. Elsevier Publishers.
. (1985). Comment on Vitalari. Research methods in information systems. Elsevier Publishers.
. (2014). Communication Roles in Public Events. ()Information Systems and Global Assemblages. (Re)Configuring Actors, Artefacts, Organizations. Springer Berlin Heidelberg. doi:10.1007/978-3-662-45708-5_13
. (2005). Community-Based Wireless Initiatives: The Cooperation Challenge. Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. doi:10.1007/0-387-28918-6_30
. (2006). A Comparison of Factors Impacting ICT Growth Rates in Developing and Industrialized Countries. Social Inclusion: Societal and Organizational Implications for Information Systems. doi:10.1007/0-387-34588-4_3
. (2007). Competency Rallying Processes in Virtual Organizations. Virtuality and Virtualization. doi:10.1007/978-0-387-73025-7_7
. (2008). Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_4
. (2008). Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_24
. (2008). The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_14
. (2011). Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland. ()Researching the Future in Information Systems. Springer Berlin Heidelberg. doi:10.1007/978-3-642-21364-9_8
. (2002). Conceptualizing Information Technology in the Study of Information Systems: Trends and Issues. Global and Organizational Discourse about Information Technology.