@article {IFIP AICT03180089, title = {A Case Study of Improving Information Technology Governance in a University Context}, volume = {318}, year = {2010}, pages = {89{\textendash}107}, publisher = {Springer}, isbn = {978-3-642-12112-8}, author = {Michael Hicks and Graham Pervan and Brian Perrin}, editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross} }