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Richardson, H. J. (2003). CRM in Call Centres: The Logic of Practice. Information Systems Perspectives and Challenges in the Context of Globalization.
Robinson, B. (2006). Cybersolidarity: Internet-Based Campaigning and Trade Union Internationalism. Social Inclusion: Societal and Organizational Implications for Information Systems. doi:10.1007/0-387-34588-4_9
Ruhleder, K., & Jordan, B.. (1997). Capturing complex, distributed activities: video-based interaction analysis as a component of workplace ethnography. Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research. Philadelphia, PA, USA: Chapman & Hall, Ltd.
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Sawyer, S., & Chen, T. T.. (2002). Conceptualizing Information Technology in the Study of Information Systems: Trends and Issues. Global and Organizational Discourse about Information Technology.
Sawyer, S., & Yi, F.. (2008). The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_14
Shamp, S., Gonick, L., Jarvenpaa, S., & Middleton, P.. (2005). Community-Based Wireless Initiatives: The Cooperation Challenge. Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. doi:10.1007/0-387-28918-6_30
Shoib, G., & Nandhakumar, J.. (2003). Cross-Cultural IS Adoption in Multinational Corporations: A Study of Rationality. Information Systems Perspectives and Challenges in the Context of Globalization.
Standing, C., Sims, I., Stockdale, R., & Wassenaar, A.. (2003). Can E-Marketplaces Bridge the Digital Divide?. Information Systems Perspectives and Challenges in the Context of Globalization.
Sørensen, C., Whitley, E. A., Madon, S., Klyachko, D., Hosein, I., & Johnstone, J.. (2001). Cultivating Recalcitrance in Information Systems Research. Realigning Research and Practice in Information Systems Development.
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Trienekens, J. J. M., & Kusters, R. J.. (1992). Customer Orientation as a Basis for Computer Supported Technologies in Software Production. The Impact of Computer Supported Technologies in Information Systems Development.
Tuunanen, T., Myers, M. D., & Cassab, H.. (2013). Consumer Information Systems Development: Challenges for Cross- Disciplinary Research. In A. Lin, Foster, J., & Scifleet, P. (Eds.), Consumer Information Systems and Relationship Management: Design, Implementation, and Use (pp. 1-13). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-4082-5.ch001
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Usher, R., & Edwards, R.. (2007). Connecting Lifelong Learning. Lifelong Learning – Signs, Discourses, Practices. presented at the 2007///. Retrieved from http://dx.doi.org/10.1007/1-4020-5579-X_8

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