Publications
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. (2008). The Service Behind the Service: Sensegiving in the Service Economy. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_8
. (2010). Setting our Research Agendas: Institutional Ecology, Informing Sciences, or Management Fashion Theory?. In International Conference on Information Systems (pp. 1-5). AIS. Retrieved from http://aisel.aisnet.org/icis2010_submissions/4
. (2011). Setting our Research Agendas: Institutional Ecology, Informing Sciences, or Management Fashion Theory?. Communications of the AIS, 28, 357-372.
. (2008). Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from http://dx.doi.org/10.1007/978-0-387-09768-8_25
. (2007). Virtualizing the Virtual. Virtuality and Virtualization. doi:10.1007/978-0-387-73025-7_24