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Lindermann, N., Valcárcel, S., Schaarschmidt, M., & von Kortzfleisch, H.. (2009). SME 2.0: Roadmap towards Web 2.0-Based Open Innovation in SME-Networks – A Case Study Based Research Framework. Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises. Springer. doi:http://dx.doi.org/10.1007/978-3-642-02388-0_3