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Ordinary Innovation of Mobile Services. Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. doi:10.1007/0-387-28918-6_23
. (2005). Reflexivity, the Social Actor, and M-Service Domestication: Linking the Human, Technological, and Contextual. Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. doi:10.1007/0-387-28918-6_7
. (2005).