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Ramchand, A., Devadoss, P., & Pan, S.. (2005). The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore’s National Library Board. Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. doi:10.1007/0-387-28918-6_12
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Mayasandra, R., Pan, S., & Myers, M.. (2006). Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens. Social Inclusion: Societal and Organizational Implications for Information Systems. doi:10.1007/0-387-34588-4_25