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Wynekoop, J. L., Senn, J. A., & Conger, S. A.. (1992). The Implementation of Case Tools: An Innovation Diffusion Approach. The Impact of Computer Supported Technologies in Information Systems Development.
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Conger, S. A., & Schultze, U.. (1999). Understanding E-commerce Through Genre Theory: The Case of The Car-Buying Process. New Information Technologies in Organizational Processes.