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Löbbecke, C., Crowston, K., & Friederici, N.. (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. presented at the 8/2011, San Antonio, TX.
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Crowston, K., & Löbbecke, C.. (2012). Knowledge Portals: Components, Functionalities, and Deployment Challenges. International Conference on Information Systems. presented at the 12/2012, Orlando, FL.