Publications
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. (2004). Building Capacity for E-Government: Contradictions and Synergies in the Dialectics of Action Research. Information Systems Research. presented at the 2004. Retrieved from http://dx.doi.org/10.1007/1-4020-8095-6_36
. (2009). The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children’s Services. Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises. Springer. doi:http://dx.doi.org/10.1007/978-3-642-02388-0_18