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Kendall, J. E., & Avison, D.. (1993). Emancipatory Research Themes in Information Systems Development: Human, Organizational and Social Aspects. Human, Organizational, and Social Dimensions of Information Systems Development.

Kendall, J. E., & Kendall, K. E.. (2000). Individual, Organizational, and Societal Perspectives on Information Delivery Systems: Bright and Dark Sides to Push and Pull Technologies. Organizational and Social Perspectives on IT.