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A Conceptual Framework for Consumer Information Systems Development. Pacific Asia Journal of the AIS, 2, 47-66.
. (2010). Consumer Information Systems Development: Challenges for Cross- Disciplinary Research. In , Consumer Information Systems and Relationship Management: Design, Implementation, and Use (pp. 1-13). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-4082-5.ch001
. (2013).