2008

Ramiller, N., Davidson, E., Wagner, E., & Sawyer, S. (2008). Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 343-348). http://dx.doi.org/10.1007/978-0-387-09768-8_25
Vuokko, R., & Karsten, H. (2008). Transforming Work Practices in a Complex Environment. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 143-157). http://dx.doi.org/10.1007/978-0-387-09768-8_10
Tong, Y., Xu, L., & Pan, S. L. (2008). Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 379-381). http://dx.doi.org/10.1007/978-0-387-09768-8_33
Feller, J., Finnegan, P., Lundell, B., & Nilsson, O. (2008). The Servicitization of Peer Production: Reflections on the Open Source Software Experience. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 353-355). http://dx.doi.org/10.1007/978-0-387-09768-8_27
Ramiller, N., & Chiasson, M. (2008). The Service Behind the Service: Sensegiving in the Service Economy. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 117-126). http://dx.doi.org/10.1007/978-0-387-09768-8_8
Germonprez, M., & Hovorka, D. (2008). The Information Services View. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 365-366). http://dx.doi.org/10.1007/978-0-387-09768-8_29
Shen, Y., & Gallivan, M. (2008). The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Software Development Teams: A Transactive Memory System and Group Faultline Perspective. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 103-116). http://dx.doi.org/10.1007/978-0-387-09768-8_7
Sawyer, S., & Yi, F. (2008). The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 199-209). http://dx.doi.org/10.1007/978-0-387-09768-8_14
Alter, S. (2008). Service System Innovation. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 61-80). http://dx.doi.org/10.1007/978-0-387-09768-8_5
Atkinson, C., & Brooks, L. (2008). Rhizomatic Informatics: The Case of Ivy University. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century (pp. 81-101). http://dx.doi.org/10.1007/978-0-387-09768-8_6