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Goad, D., & Gal, U.. (2018). Understanding the Impact of Transparency on Algorithmic Decision Making Legitimacy. (U. Schultze, Aanestad, M., Mähring, M., Østerlund, C., & Riemer, K., Eds.)Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency, and the Performativity of Technology. San Francisco, CA: Springer International Publishing. doi:10.1007/978-3-030-04091-8_6
Alter, S., Gal, U., Lipien, D., Lyytinen, K., & Russo, N.. (2008). Information Systems and the Service Economy: A Multidimensional Perspective. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. presented at the 2008. Retrieved from