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Wastell, D., White, S., & Broadhurst, K.. (2009). The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children’s Services. Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises. Springer. doi:
Salvador, T., Rose, J., Whitley, E. A., & Wilson, M.. (2004). Panel: New insights into studying agency and information technology. (B. Kaplan, Duane P. Truex III,, Wastell, D., Wood-Harper, T. A., & DeGross, J. I., Eds.)Information systems research: Relevant theory and informed practice. Boston: Kluwer. Retrieved from IFIP822004.pdf