Lau, F. (1997). A review on the use of action research in information systems studies. In Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research (pp. 31–68). Chapman & Hall, Ltd.
Kaplan, B., Lau, F., Aarts, J., & Forsythe, D. E. (1997). Panel–-information systems qualitative research in health care. In Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research (pp. 569–570). Chapman & Hall, Ltd.
