When success turns into failure: a package-driven business process re-engineering project in the financial services industry

Submitted by Michael D Myers on Tue, 2010-03-30 04:37

Publication Type:

Journal Article

Authors:

Larsen, Melissa; Michael D. Myers

Source:

Journal of Strategic Information Systems, Volume 8, Number 4, p.395-417 (1999)

Keywords:

strategic information systems, business process reengineering, BPR, case study, ERP, SAP