Wastell, D., Kawalek, P., Newman, M., Willetts, M., & Langmead-Jones, P. (2004). Building Capacity for E-Government: Contradictions and Synergies in the Dialectics of Action Research. In Information Systems Research (pp. 651-652). http://dx.doi.org/10.1007/1-4020-8095-6_36
