First name
Matthias
Last name
Bertram
Bertram, M., Schaarschmidt, M., von Kortzfleisch, H., Bhattacherjee, A., & Fitzgerald, B. (2012). Customization of Product Software: Insight from an Extensive IS Literature Review. In Shaping the Future of ICT Research. Methods and Approaches (Vols. 389, pp. 222-236). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-35142-6_15