Setting our Research Agendas: Institutional Ecology, Informing Sciences, or Management Fashion Theory?. Communications of the AIS. 2011;28:357-372. .
Setting our Research Agendas: Institutional Ecology, Informing Sciences, or Management Fashion Theory?. In International Conference on Information Systems [Internet]. AIS; 2010. pp. 1-5. http://aisel.aisnet.org/icis2010_submissions/4 .
The Service Behind the Service: Sensegiving in the Service Economy [Internet]. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. 2008. pp. 117 - 126. http://dx.doi.org/10.1007/978-0-387-09768-8_8 .
Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy [Internet]. Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century. 2008. pp. 343 - 348. http://dx.doi.org/10.1007/978-0-387-09768-8_25 .
Virtualizing the Virtual. Virtuality and Virtualization. 2007. pp. 353 - 366. .