The Dreams of the Cashless Society: A Study of EFTPOS in New Zealand. Journal of International Information Management. 1999;8:63-75. .
A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems. MIS Quarterly. 1999;23:67-93. .
When success turns into failure: a package-driven business process re-engineering project in the financial services industry. Journal of Strategic Information Systems. 1999;8:395-417. .
Investigating Information Systems with Ethnographic Research. Communications of the AIS. 1999;2:1-20. .
Trying To Improve Communication And Collaboration With Information Technology: An Action Research Project Which Failed. Information Technology & People. 1999;12:317-332. .
New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work. Norwell, MA: Kluwer Academic Publishers; 1999. .
Theoretical Frameworks: Valuable Aids or Seductive Traps?. In: . Information Systems: Current Issues and Future Changes. Laxenburg: IFIP; 1998. pp. 303-305. .
The Effects of Groupware in Social Situations: Maintaining the Status Quo?. 9th Australasian Conference on Information Systems. Sydney, Australia; 1998. pp. 474-485. .
Guest Editorial: Exemplifying Interpretive Research in Information Systems: An Overview. Journal of Information Technology. 1998;13:233-234. .
The Impact of Action Research on Information Systems. In: . Information Systems and Qualitative Research. London: Chapman and Hall; 1997. .