Learning and Teaching Qualitative Research: A View from the Reference Disciplines of Anthropology and History. Organizational and Social Perspectives on IT. 2000. pp. 511-516. .
Successful Development, Implementation, and Evaluation of Information Systems: Does Healthcare Serve as a Model for Networked Organizations?. Organizational and Social Perspectives on IT. 2000. pp. 517-520. .
Research and Ethical Issues Arising from Ethnographic Interviews of Patients' Reactions to an Intelligent Interactive Telephone Health Behavior Advisor. New Information Technologies in Organizational Processes. 1999. pp. 67-78. .