Publications
. (2002). Qualitative Research in Information Systems: A Reader. Introducing Qualitative Methods Series. London: Sage Publications.
. (1999). New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work. Norwell, MA: Kluwer Academic Publishers.
. (2002). Global and Organizational Discourse about Information Technology. Boston: Kluwer Academic Publishers.
. (2004). Will real estate agents survive? The transformation of the real estate industry by information technology. University of Auckland Business Review, 6, 38-50.
. (1999). When success turns into failure: a package-driven business process re-engineering project in the financial services industry. Journal of Strategic Information Systems, 8, 395-417.
. (2010). What do we like about the IS field?. Communications of the AIS, 26, 441-450. Retrieved from http://aisel.aisnet.org/
. (1995). The Use of Quality Function Deployment in Systems Development: A Case Study. Journal of International Information Management, 4, 63-75.
. (1999). Trying To Improve Communication And Collaboration With Information Technology: An Action Research Project Which Failed. Information Technology & People, 12, 317-332.
. (2012). To share or not to share: a critical research perspective on knowledge management systems. European Journal of Information Systems, 21, 496-511. doi:10.1057/ejis.2012.10
. (2011). Special issue on the Kleinian approach to information system research - foreword. European Journal of Information Systems, 20, 418-421. Retrieved from http://dx.doi.org/10.1057/ejis.2011.15
. (2004). Special Issue on Action Research in Information Systems: Making IS Research Relevant to Practice-Foreword. MIS Quarterly, 28, 329-335.
. (2007). Social Activism in Information Systems Research: Making the World a Better Place. Communications of the AIS, 19, 261-277.
. (2011). Setting our Research Agendas: Institutional Ecology, Informing Sciences, or Management Fashion Theory?. Communications of the AIS, 28, 357-372.
. (2011). A Set of Principles for Conducting Critical Research in Information Systems. MIS Quarterly, 35, 17-36.
. (1999). A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems. MIS Quarterly, 23, 67-93.
. (2014). A Set of ethical principles for design science research in information systems. Information & Management, 51, 801-809. doi:10.1016/j.im.2014.01.002
. (1995). Scholarship and practice: the contribution of ethnographic research methods to bridging the gap. Information Technology & People, 8, 13-27.
. (2002). IS Research Relevance Revisited: Subtle Accomplishment, Unfulfilled Promise, or Serial Hypocrisy?. Communications of the AIS, 8, 330-346.
. (2015). Research on information systems failures and successes: Status update and future directions. Information Systems Frontiers, 17, 143-157. doi:10.1007/s10796-014-9500-y
. (1997). Qualitative Research in Information Systems. MIS Quarterly, 21, 241-242. Retrieved from www.qual.auckland.ac.nz
. (2007). The qualitative interview in IS research: Examining the craft. Information and Organization, 17, 2-26.
. (2009). Making Enterprise Systems Work: The Role of Organizational Defensive Routines . Pacific Asia Journal of the AIS, 1, 1-19.
. (2011). Knowledge Management Challenges for Nongovernment Organizations: The Health and Disability Sector in New Zealand. VINE: The journal of information and knowledge management systems, 41, 212-228.
. (2001). IT Industry Success in Small Countries: The Cases of Finland and New Zealand. Journal of Global Information Management, 9, 4-14.
. (2004). IT Industry Success and the Knowledge Economy: A Four Country Study. Journal of Global Information Management, 12, 23-49.