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Tuunanen, T., Myers, M. D., & Cassab, H.. (2013). Consumer Information Systems Development: Challenges for Cross- Disciplinary Research. In A. Lin, Foster, J., & Scifleet, P. (Eds.), Consumer Information Systems and Relationship Management: Design, Implementation, and Use (pp. 1-13). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-4082-5.ch001
Tuunanen, T., Myers, M. D., & Cassab, H.. (2008). Challenges of Consumer Information Systems Development: The Case of Interactive Television Services. In D. Avison, Kasper, G. M., Pernici, B., Ramos, I., & Roode, D. (Eds.), Advances in Information Systems Research, Education and Practice (pp. 89-100). New York: Springer.