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Wei, K., Crowston, K., Li, N., & Heckman, R.. (2014). Group maintenance in technology-supported distributed teams. Information & Management, 51, 297-309. presented at the 4/2014. doi:10.1016/
Crowston, K., Allen, E. E., & Heckman, R.. (2012). Using natural language processing for qualitative data analysis. International Journal of Social Research Methodology, 15. presented at the 2012. doi:10.1080/13645579.2011.625764
Heckman, R., Crowston, K., & Misiolek, N.. (2007). A Structurational Perspective on Leadership in Virtual Teams. Virtuality and Virtualization. doi:10.1007/978-0-387-73025-7_12