@proceedings{961,
  author = {Edgar Whitley and Julie Kendall},
  title = {Change? What really happens when new information systems are introduced},
  year = {1999},
  booktitle = {IS Research at the beginning of the Millenium: Searching for artifacts, metaphors and methodologies},
  journal = {IS Research at the beginning of the Millenium: Searching for artifacts, metaphors and methodologies},
  publisher = {IFIP 8.2},
  address = {Charlotte, NC},
  url = {IFIP821999b.pdf},
  language = {eng},
  key = {476},
}