@misc{606,
  author = {Jos Trienekens and Rob Kusters},
  title = {Customer Orientation as a Basis for Computer Supported Technologies in Software Production},
  year = {1992},
  booktitle = {The Impact of Computer Supported Technologies in Information Systems Development},
  journal = {The Impact of Computer Supported Technologies in Information Systems Development},
  pages = {315-330},
  language = {eng},
  key = {DBLP:conf/ifip8-2/TrienekensK92},
}