@misc{1428,
  keywords = {Twitter, Social Network Analysis, social media analytics, public events, emergency service agencies (ESA)},
  author = {Milad Mirbabaie and Christian Ehnis and Stefan Stieglitz and Deborah Bunker and Bill Doolin and Eleni Lamprou and Nathalie Mitev and Laurie McLeod},
  title = {Communication Roles in Public Events},
  year = {2014},
  booktitle = {Information Systems and Global Assemblages. (Re)Configuring Actors, Artefacts, Organizations},
  journal = {Information Systems and Global Assemblages. (Re)Configuring Actors, Artefacts, Organizations},
  series = {IFIP Advances in Information and Communication Technology},
  volume = {446},
  pages = {207-218},
  publisher = {Springer Berlin Heidelberg},
  isbn = {978-3-662-45707-8},
  url = {http://dx.doi.org/10.1007/978-3-662-45708-5_13},
  doi = {10.1007/978-3-662-45708-5_13},
  key = {1157},
}