@article{1235,
  keywords = {strategic information systems, business process reengineering, BPR, case study, ERP, SAP},
  author = {Melissa Larsen and Michael Myers},
  title = {When success turns into failure: a package-driven business process re-engineering project in the financial services industry},
  year = {1999},
  booktitle = {Journal of Strategic Information Systems},
  journal = {Journal of Strategic Information Systems},
  volume = {8},
  number = {4},
  pages = {395-417},
  language = {eng},
  key = {867},
}