@proceedings{1234,
  keywords = {strategic information systems, business process reengineering, case study},
  author = {Melissa Larsen and Michael Myers},
  title = {BPR Success Or Failure? A Business Process Re-Engineering Project In The Financial Services Industry},
  year = {1997},
  booktitle = {Eighteenth International Conference on Information Systems},
  journal = {Eighteenth International Conference on Information Systems},
  pages = {367-382},
  month = {14-17 December},
  address = {Atlanta, Georgia},
  language = {eng},
  key = {866},
}