@misc{1157,
  author = {Steven Alter and Uri Gal and David Lipien and Kalle Lyytinen and Nancy Russo},
  title = {Information Systems and the Service Economy: A Multidimensional Perspective},
  abstract = {This panel will examine the impact of the growth of the service economy on organizations and information systems from four perspectives: (1) internal changes in organizations, both service providers and service clients, in terms of their structures,
 processes, and competencies; (2) redefinition of interorganizational relationships and redrawing of organizational boundaries
 and identities; (3) the role of IS in enabling these new collaborative relationships; and (4) the possibility of designing
 better applications to enhance organizations’ capacity to engage in service exchanges.
},
  year = {2008},
  booktitle = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  journal = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  pages = {349 - 352},
  month = {2008},
  url = {http://dx.doi.org/10.1007/978-0-387-09768-8_26},
  language = {eng},
  key = {770},
}