@misc{1156,
  author = {Geoff Walsham},
  title = {ICTs and Global Working in a Non-Flat World},
  abstract = {This paper rejects the hypothesis of Thomas Friedman that ICT-enabled globalization is driving us toward a flat world. Instead, it is argued that the world remains uneven, full of seams, culturally heterogeneous, locally specific, inequitable, not well-integrated and constantly changing. This argument is supported by an analysis of three areas of ICT-enabled global working, namely global software outsourcing, global IS roll-out, and global virtual teams. The paper then builds on these analyses to put forward an agenda for future IS research on ICTs and global working based on three research themes: identity and cross-cultural working; globalization, localization and standardization; and power, knowledge, and control. The paper concludes that the area of ICTs and global working offers the IS field a major research opportunity to make a significant contribution to our understanding of a set of crucial issues in our more globalized world.
},
  year = {2008},
  booktitle = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  journal = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  pages = {13 - 25},
  month = {2008},
  url = {http://dx.doi.org/10.1007/978-0-387-09768-8_2},
  language = {eng},
  key = {769},
}