@misc{1152,
  author = {Claudia Loebbecke and Claudio Huyskens and Janis Gogan},
  title = {Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor},
  abstract = {This paper describes the early weeks of a live pilot of item-level RFID by METRO Group’s German department store, Kaufhof. The RFID-Enabled Sales Floor utilizes UHF Gen2 RFID tags on fashion items, combined with RFID-enabled dressing rooms, intelligent
 displays, and smart mirrors. The pilot represents a pioneering attempt to conduct end-to-end UHF item-level tracking of items
 through the point-of-sale. Based on an exploratory case study, we reflect on the implications of ubiquitous item-level RFID
 technology and offer suggestions for further research on the socio-technical implications of this important product and process
 innovation.
},
  year = {2008},
  booktitle = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  journal = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century},
  pages = {189 - 198},
  month = {2008},
  url = {http://dx.doi.org/10.1007/978-0-387-09768-8_13},
  language = {eng},
  key = {765},
}