@misc{1102,
  author = {C. Urquhart},
  title = {Exploring analyst-client communication: using grounded theory techniques to investigate interaction in informal requirements gathering},
  year = {1997},
  booktitle = {Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research},
  journal = {Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research},
  pages = {149–181},
  publisher = {Chapman & Hall, Ltd.},
  address = {Philadelphia, PA, USA},
  isbn = {0-412-82360-8},
  language = {eng},
  key = {278902},
}