@article{1004,
  author = {Edgar Whitley},
  title = {Confusion, social knowledge and the design of intelligent machines},
  year = {1996},
  booktitle = {Journal of experimental and theoretical artificial intelligence},
  journal = {Journal of experimental and theoretical artificial intelligence},
  volume = {8},
  number = {3/4},
  pages = {365-381},
  institution = {http://dx.doi.org/10.1080/095281396147375},
  organization = {http://dx.doi.org/10.1080/095281396147375},
  isbn = {0952-813X},
  url = {JETAI1996.pdf},
  language = {eng},
  key = {522},
}