TY - Generic T1 - Thinking with Monsters Y1 - 2018 A1 - Hovorka, Dirk S. A1 - Peter, Sandra ED - Schultze, Ulrike ED - Aanestad, Margunn ED - Mähring, Magnus ED - Østerlund, Carsten ED - Riemer, Kai JF - Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency, and the Performativity of Technology PB - Springer International Publishing CY - San Francisco, CA VL - 543 SN - 978-3-030-04090-1 UR - http://link.springer.com/10.1007/978-3-030-04091-8 ER - TY - CONF T1 - Tribal Governance: The Business of Blockchain Authentication Y1 - 2018 A1 - Miscione, G A1 - Ziolkowski, R A1 - Zavolokina, L A1 - Schwabe, G AB - The blockchain technology offers a novel mode of distributed authentication, which does not depend on a central authority. We consider this novelty against established governance modes. We illustrate our argument by paying special attention to blockchain-based authentication functions in the empirical domain of land registries across the world. Based on interviews with representatives from organizations deploying blockchain, and content analysis of related grey literature, we discuss established governance idealtypes against what the rivalry that cryptocurrencies and blockchains bring to digital settings. After referring to market, hierarchy, network, and bazaar, we conclude outlining the prospects of a different, blockchain-related governance mode called ‘tribal’ that better captures the ‘togetherness’ which rivalry originates. PB - Urban Centre for Computation and Data N1 - Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, 3-6 January 2018 ER - TY - CONF T1 - Tribal governance, the necessity of strategizing-as-practice Y1 - 2018 A1 - Miscione, G AB - Usual ideal-types of hierarchy and markets divide the modes of organizing into islands of planning or seas of market trades. Networks were proposed as a different ideal-type in which relations are not quantifiable and trust makes them sticky. Those ideal-types do not seem to work well to explain online practices. Contrary to the economy of scarcity, the Web, peer-to-peer, open source, Wikipedia derive from the economy of plenitude and originated the ideal-type of the bazaar. The last decade brought cryptocurrencies to the global audience. The underneath architecture (blockchain) offers a novel mode of distributed authentication, which guarantees scarcity (infinite money is not money) and avoids central authorities. None of the previous ideal-types seems to work here, so millions of actors, from small traders to central banks, are by necessity strategizing-as-practice. This mode of organizing can be called ¿tribal¿ because it captures the paradox of rivalry originating ¿togetherness¿. PB - Tallinn, Estonia N1 - Roundtable Participant ER - TY - JOUR T1 - Tribal Governance: The Business of Blockchain Authentication JF - SSRN Electronic Journal Y1 - 2017 A1 - Miscione, G A1 - Ziolkowski, R A1 - Zavolokina, L A1 - Schwabe, G PB - Elsevier BV ER - TY - CONF T1 - The'Business' of Authentication-From Iron Cage to Silicon Enclosure? T2 - OII–University of Oxford, Oxford, United Kingdom, 2 February 2016 Y1 - 2016 A1 - Miscione, Gianluca JF - OII–University of Oxford, Oxford, United Kingdom, 2 February 2016 ER - TY - Generic T1 - Thoughts on Movement, Growth and an Anthropologically-Sensitive IS/Organization Studies: An Imagined Correspondence with Tim Ingold Y1 - 2016 A1 - Ingold, Tim A1 - Introna, Lucas A1 - Kavanagh, Donncha A1 - Kelly, Séamas A1 - Orlikowski, Wanda A1 - Scott, Susan ED - Introna, Lucas ED - Kavanagh, Donncha ED - Kelly, Séamas ED - Orlikowski, Wanda ED - Scott, Susan AB - In what follows, we present the outcome of an imagined dialogue with Tim Ingold on possible future directions for an anthropologically-sensitive approach to studying Information Systems (IS) and Organization Studies (OS). The aim is to try to convey some of the strangeness and freshness that we have found in his thought, with a view to stimulating IS/OS scholars to engage further with his work and ideas. The piece takes the form of an imagined Q{&}A session with Tim, which we have synthesized from excerpts of previously published interviews and writings. JF - Beyond Interpretivism? New Encounters with Technology and Organization PB - Springer International Publishing CY - Cham SN - 978-3-319-49733-4 ER - TY - Generic T1 - Technology and Sociomaterial Performation Y1 - 2014 A1 - Yeow, Adrian A1 - Faraj, Samer ED - Doolin, Bill ED - Lamprou, Eleni ED - Mitev, Nathalie ED - McLeod, Laurie KW - assemblage KW - healthcare IT KW - performation KW - Sociomateriality JF - Information Systems and Global Assemblages. (Re)Configuring Actors, Artefacts, Organizations T3 - IFIP Advances in Information and Communication Technology PB - Springer Berlin Heidelberg VL - 446 SN - 978-3-662-45707-8 UR - http://dx.doi.org/10.1007/978-3-662-45708-5_4 ER - TY - JOUR T1 - Theorising development and technological change JF - Info Systems J (2013) Y1 - 2013 A1 - Miscione, Gianluca A1 - Niall Hayes A1 - Chris Westrup VL - 23 ER - TY - CONF T1 - Team dynamics in long-standing technology-supported virtual teams T2 - Academy of Management Annual Meeting, Organizational Behaviour Division Y1 - 2012 A1 - Misiolek, Nora A1 - Kevin Crowston A1 - Joshua Seymour JF - Academy of Management Annual Meeting, Organizational Behaviour Division CY - Boston, MA ER - TY - JOUR T1 - To share or not to share: a critical research perspective on knowledge management systems JF - European Journal of Information Systems Y1 - 2012 A1 - Young, Mei-Lien A1 - Kuo, Feng-Yang A1 - Michael D. Myers KW - critical research face foucault gaze knowledge management systems VL - 21 ER - TY - CHAP T1 - The tool that has to build itself: The case of Dutch geo-data Y1 - 2012 A1 - De Vries, WT A1 - Miscione, G AB - Standardisation is one of tools of Electronic Government (EGov). It refers to the development where individuals and organizations develop and/or adhere to standard IT solutions and associated work processes. Studies on standardization in information technology (IT) emphasize either only the technical side of standard construction (the 'what' and 'how'), or the socio-organizational side of the contextual processes in which standards emerge (the 'who' and 'when'). Our article has an alternative, socio-technical, approach, which emphasizes 'where' standards crystallize. Our empirical field to find where crystallization occurs concerns the geoIT sector. Through a qualitative approach, the data show that standard crystallization occurs at the hubs of inter-organizational relations, rather than at the top or the bottom of formal organizations. This claim is important because it contradicts the common strategy of standardization, which is largely centralized. Even though government has centralized the creation and distribution of geoIT standards, their actual creation and crystallization occurs at a more decentralized level: across municipalities. The conclusion is that bringing the standardization discussion to a point of where standardization actually happens, provides a better understanding of the socio-technical dynamic of governance of inter-organizational IT. © 2012 IFIP International Federation for Information Processing. VL - 7443 LNCS SN - 9783642334887 ER - TY - Generic T1 - Teaching Foresight and the Future Y1 - 2011 A1 - Carmel, Erran A1 - Avital, Michel A1 - Paul Gray A1 - Kallinikos, Jannis A1 - John Leslie King ED - Chiasson, Mike ED - Ola Henfridsson ED - Helena Karsten ED - DeGross, JaniceI. KW - curriculum development KW - Futures studies KW - prospective thinking KW - strategic foresight KW - teaching information systems JF - Researching the Future in Information Systems T3 - IFIP Advances in Information and Communication Technology PB - Springer Berlin Heidelberg VL - 356 SN - 978-3-642-21363-2 UR - http://dx.doi.org/10.1007/978-3-642-21364-9_19 ER - TY - Generic T1 - Technology adoption and use: Theory review for studying scientists’ continued use of cyber-infrastructure T2 - American Society for Information Science and Technology Annual Meeting Y1 - 2011 A1 - Kim, Youngseek A1 - Kevin Crowston AB - In this paper, we seek to identify factors that might increase the likelihood of adoption and continued use of cyber-infrastructure by scientists. To do so, we review the main research on Information and Communications Technology (ICT) adoption and use by addressing research problems, theories and models used, findings, and limitations. We focus particularly on the individual user perspective. We categorize previous studies into two groups: Adoption research and post-adoption (continued use) research. In addition, we review studies specifically regarding cyber-infrastructure adoption and use by scientists and other special user groups. We identify the limitations of previous theories, models and research findings appearing in the literature related to our current interest in scientists’ adoption and continued use of cyber-infrastructure. We synthesize the previous theories and models used for ICT adoption and use, and then we develop a theoretical framework for studying scientists’ adoption and use of cyber-infrastructure. We also proposed a research design based on the research model developed. Implications for researchers and practitioners are provided. JF - American Society for Information Science and Technology Annual Meeting CY - New Orleans, LA ER - TY - CHAP T1 - Telemedicine and development: Situating information technologies in the Amazon Y1 - 2011 A1 - Miscione, G AB - This study is based on an ethnographic study of a telemedicine system implemented in Northeastern Peru. This system connects a hospital in the Upper Amazon with health care facilities scattered throughout that area of the jungle. Patients' transport through the physical nodes of the public health care system relied on rivers and wooden boats, but voice and data can now flow directly through channels apart from the existing health care organization. The time required to reach a doctor might previously have been the travel distance for different medicines served as a justification for people not to follow new ways to recovery. After the implementation of telemedicine, the effectiveness of medical talks depends on the ability to understand each other. Locally there is no single health care practice that is believed to be the right one: patients follow different paths for recovery through traditional and biomedical treatments. Thus, the diverse social environment affects both directly and indirectly the use of the telemedicine system, which evolves accordingly with how public healthcare service is perceived and used. Copyright © 2011, IGI Global. VL - 3 ER - TY - Generic T1 - Toward an Approach to Generate Forward-Looking Theories Using Systems Concepts Y1 - 2011 A1 - Sewchurran, Kosheek A1 - Brown, Irwin ED - Chiasson, Mike ED - Ola Henfridsson ED - Helena Karsten ED - DeGross, JaniceI. KW - project management KW - research KW - Systems thinking JF - Researching the Future in Information Systems T3 - IFIP Advances in Information and Communication Technology PB - Springer Berlin Heidelberg VL - 356 SN - 978-3-642-21363-2 UR - http://dx.doi.org/10.1007/978-3-642-21364-9_2 ER - TY - CONF T1 - Tracing ‘Reality’ in the Design – Reality Gap: A Stakeholder Practice Based Model for IS Implementation in Developing Countries T2 - 11th International Conference on Social Implications of Computers in Developing Countries Y1 - 2011 A1 - Vaidya, Ranjan A1 - Michael D. Myers A1 - Gardner, Lesley JF - 11th International Conference on Social Implications of Computers in Developing Countries PB - International Federation of Information Processing UR - http://www.ifipwg94.org/ ER - TY - ABST T1 - Technology as Rorschach: Stage and Backstage of the Making of an Information Infrastructure (Max Planck Institute) Y1 - 2010 A1 - Miscione, G ER - TY - Generic T1 - Toward an Understanding of the Evolution of IFIP WG 8.6 Research Y1 - 2010 A1 - Yogesh K. Dwivedi A1 - Levine, Linda A1 - Michael D. Williams A1 - Mohini Singh A1 - David G. Wastell A1 - Deborah Bunker ED - Jan Pries-Heje ED - Venable, John ED - Deborah Bunker ED - Nancy L. Russo ED - Janice I. DeGross JF - Human Benefit through the Diffusion of Information Systems Design Science Research T3 - IFIP Advances in Information and Communication Technology PB - Springer VL - 318 SN - 978-3-642-12112-8 ER - TY - CHAP T1 - Trustworthy mobile transactions: A longitudinal study of M-PESA in Kenya T2 - Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives Y1 - 2010 A1 - Morawczynski, O A1 - Miscione, G AB - This chapter will focus on one vital determinant of m-banking adoption and use-trust relations. It presents the case of M-PESA, an m-banking application that quickly achieved a remarkable local embeddedness in large segments of Kenyan society. Data for this case was gathered during a fourteen month ethnographic study that took place in two locations-one urban and one rural. The chapter identifies four categories of trust (interpersonal, extended, presumptive, institutional) that were a prerequisite for mobile banking, and a lubricant for its sustainability and growth. It shows that institutional trust relations were strong during the early stages of adoption whilst the interpersonal ones were weak. This means that customers trusted Safaricom, the mobile service provider offering M-PESA. They did not, however, trust the agents that facilitated cash in and cash out. The chapter also gives attention to the changing nature of these relations through time. For example, it shows that interpersonal trust relations between customers and agents strengthened with increased interaction. The chapter concludes by identifying areas for future research and delineating recommendations for managers. © 2010, IGI Global. JF - Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives SN - 9781615209019 ER - TY - JOUR T1 - Trustworthy mobile transactions: a longitudinal study on M-PESA in Kenya JF - Latusek, & Gerbasi (Eds.), Trust and Technology Y1 - 2010 A1 - Morawczynski, Olga A1 - Miscione, Gianluca ER - TY - Generic T1 - Towards a Model of Technology Adoption: A Conceptual Model Proposition Y1 - 2009 A1 - Costello, Pat A1 - Moreton, Rob AB - A conceptual model for Information Communication Technology (ICT) adoption by Small Medium Enterprises (SMEs) is proposed. The research uses several ICT adoption models as its basis with theoretical underpinning provided by the Diffusion of Innovation theory and the Technology Acceptance Model (TAM). Taking an exploratory research approach the model was investigated amongst 200 SMEs whose core business is ICT. Evidence from this study demonstrates that these SMEs face the same issues as all other industry sectors. This work points out weaknesses in SMEs environments regarding ICT adoption and suggests what they may need to do to increase the success rate of any proposed adoption. The methodology for development of the framework is described and recommendations made for improved Government-led ICT adoption initiatives. Application of the general methodology has resulted in new opportunities to embed the ethos and culture surrounding the issues into the framework of new projects developed as a result of Government intervention. A conceptual model is proposed that may lead to a deeper understanding of the issues under consideration. JF - Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises T3 - IFIP Advances in Information and Communication Technology PB - Springer VL - 301/2009 ER - TY - Generic T1 - Two Paths for Innovation: Parvenu or Pariah Y1 - 2009 A1 - Bryant, Antony AB - In recent years the innovator has invariably been seen as an entrepreneur, wedded to a market philosophy that extends beyond any narrow confines of business or commerce, becoming all pervasive. With regard to the public and third sectors, there was some justification for this as a useful corrective to an over-centralized concept of government which almost by definition precluded genuine innovation and enterprise. On the other hand, there was always the concomitant danger that the balance sheet would gradually efface any concerns with issues such as social justice and inequality. Recent state interventions resulting from the credit crunch and general concerns with financial liquidity, have dramatically altered the focus on the relationship and balance between the private, public, and third sectors. This in turn, requires a revised understanding of innovation and entrepreneurship across all sectors of society, as well as highlighting the role played by ICT. JF - Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises T3 - IFIP Advances in Information and Communication Technology PB - Springer VL - 301/2009 ER - TY - CONF T1 - To Be Seen, Or Not To Be Seen: A Study of Blackberrys in the Context of Organizational Surveillance T2 - 24th European Group for Organizational Studies (EGOS) Colloquium Y1 - 2008 A1 - Dery, Kristine F A1 - MacCormick, Judith S A1 - Michael D. Myers AB - Described as an invaluable asset by some and an addictive invasion by others, the BlackBerry (or CrackBerry) has taken a firm hold on the workplace and is having a significant impact on the corporate environment. Much of the current debate focuses on the addictive, invasive nature of this technology versus the efficiencies of increases connectivity and mobility. There is no doubt that the constant connectivity enabled by the BlackBerry is the aspect most valued by organizations, suggesting that the surveillance aspects of the BlackBerry are worthy of attention as a source of interesting insights into the nature of organizations. This research draws on the work of Mann, Nolan and Wellman (2003) who identified the concept of sousveillance to account for the impact of mobile technology on the panoptic view of technology. Their work identifies that users deploy mobile technology to create a two-way vision, or reflection, to manipulate the impression that the organization has of their activities. Evidence collected from two large Australian financial services firms is used to explore sousveillance through the exploration of the way BlackBerrys are used.The research literature on surveillance in organizations has tended to assume that the view is one way: i.e. the organization is viewing the activities of its employees to make judgments on productivity, manage and modify behavior, and exercise elements of control and power. Scholars have used Foucault’s (1977) concept of the panoptican to illustrate the influence of technology to monitor, record and constantly observe the activities of employees. With the growth of mobile technologies this theoretical framework becomes more alluring as we are able to increasingly communicate, connect and monitor activity in real time. However, a series of recent case studies on the impact of BlackBerrys on the workplace reveals that this one-way panoptic view is too limiting and that the technology may be providing a reflective window through which the employee is able to manipulate the view that the organization sees. Thus a two-way view is created and the notion of sousveillance ( or under view) provides us with more valuable insights. Evidence from our study of two large Australian financial service firms suggests that the use of BlackBerrys provides interesting insights into this two-way view. The BlackBerry enables the firm to be constantly connected to the user anywhere and at anytime. Email and internet access is integrated with the mobile phone creating a single tool that connects the user to the organization, customers and suppliers thus changing the expectations of response times and user availability. Interviews and ethnographic observations in two large, global financial services firms indicate that while some users feel that the BlackBerry has blurred the boundaries between work and personal space, others use the technology more proactively to manage their work to fit with personal requirements or to enhance their personal image with their management and their customers. This would indicate some parallels with the Gary Marx’s (2003) proposal that it is possible to resist surveillance through interference that blocks or distorts views or information. It would appear that the BlackBerry is not always intruding on personal space but rather is being deployed as a personal space protector as users take advantage of the mobility of the technology to disguise their location and activity. Thus the user may appear to be working ie: responding to email, phone calls and accessing files while actually engaged in personal leisure activities. In addition to disguising the user’s location and activities there is significant evidence to suggest that the users in the organizations studied deployed their Blackberrys to create an impression that they were constantly “on the job” and thus enhanced their reputation as diligent employees. This was particularly evident in the context of the two global organizations studied where Australian employees were often operating across timezones. The intense competition for position and promotion meant that BlackBerrys were used to generate email response anytime, anywhere, giving the impression that the user was constantly at work.Thus this paper challenges the traditional view of the panoptican in the context of mobile technology and suggests that users deploy an additional reflective lens which ensures that they have some control over their activities. We find that the sousveillance perspective offers useful insights into the subject of organizational surveillance.References: Foucault, M. (1977). Discipline and Punish, trans. A. Sheridan. New York: Vintage.Mann, Nolan and Wellman (2003) “Sousveillance: Inventing and using wearable computing devices for data collection in surveillance environments”, Surveillance and Society 1 (3), pp331-355Marx, G. (2003) A Tack in the shoe: neutralizing and resisting the new surveillance. Journal of Social Issues 59(1). JF - 24th European Group for Organizational Studies (EGOS) Colloquium CY - Amsterdam ER - TY - ABST T1 - Tools and Capabilities for Becoming Virtual Y1 - 2008 A1 - Jackson, Paul A1 - Klobas, Jane AB - In this book, we have introduced a framework for conceptualizing the process of virtualization and used it to study knowledge processes and virtualization in a single organization. In this chapter, we consider what we have learned from studying Unit 2 that can be of value to other organizations that are considering becoming virtual. Unit 2 did not achieve its goal of virtualization. But, as is often the case, breakdown reveals more about what is required for success than smooth traveling. The specific aspects of virtualization that the research team studied during the project provide additional insight into the risks of virtualization and the conditions and processes that might be adopted by successful virtualizing and virtual organization. We conclude this research by reviewing the lessons learnt from the individual research projects. We then draw on these, along with the analysis presented in Chap. 12, to summarize lessons for organizations planning to take advantage of network technologies to improve their ability to operate effectively across space, time and structure. Finally, we comment on the potential value for managers and researchers of the virtual alignment model (VAM) and the methods developed to track virtuality and capabilities in the study. JF - Becoming Virtual UR - http://dx.doi.org/10.1007/978-3-7908-1958-8_14 ER - TY - Generic T1 - Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company Y1 - 2008 A1 - Tong, Yu A1 - Xu, Lingling A1 - Shan Ling Pan AB - The emergence of a service economy facilitates proliferation of software service companies (SSCs), small firms offering various software services such as software maintenance, testing, and customization. Given the unique characteristics of SSCs (i.e., small-scale projects, limited resources, strong customer dependency, etc.), software process improvement (SPI) in SSCs faces additional challenges. Based on Helfat and Peteraf’s framework of a dynamic capability lifecycle, this study aims to understand how dynamic capabilities are developed to facilitate SPI implementation, and how these capabilities can be maintained and transformed in a changing context. An in-depth interpretive case study was conducted in a SSC, namely SGSC, which is the an offshore software service center of a leading U.S. document management company, Xerox Corporation. Drawing insights from the framework, this study demonstrates the evolution of key resources and dynamic capabilities as well as their impacts on the success of the SPI project. Responding to the ownership transfer from Xerox to Fuji Xerox group in 2005, the center decided to implement new SPI process. As shown in Figure 1, three capabilities (i.e., capability to strategize, capability to be flexible, and capability to integrate and engender trust) were built up during the first two phases (i.e., establishing direction and implementing SPI). Development of each capability was accomplished through some actions with the support of various resources. After development, capabilities can evolve over time (Zollo and Winter 2002). Two capabilities (capability to strategize and capability of integrate and engender trust) were maintained through regular exercise, which helps to refresh the company’s memory and facilitate the creation of embedded knowledge. Besides being maintained, capabilities may also branch into different forms when external factors have a strong impact to alter the current development trajectory. At SGSC, ownership transfer resulted in a dramatic change in terms of external relationships and internal structure. With changes in the supporting resources, capabilities built up in previous phases were further transformed into different branches. Capability to be flexible was renewed because of better communication and sharing resources with external partners. Capability to strategize was also renewed after obtaining a long-term view from the new parent company. Figure 2 summarizes the life cycle of three capabilities in this study. By integrating theoretical perspective with empirical evidence, this paper contributes to both researchers and practitioners. For researchers, it constitutes one of the first empirical studies to extend Helfat and Peteraf’s general framework of the capability life cycle by demonstrating how capabilities can be transformed through altered resources over time. Moreover, this study advances the SPI literature by suggesting a conceptual framework for SPI implementation in a small-scale, service-oriented company. Practically, this study provides invaluable suggestions to managers on how firms can successfully implement SPI strategy when facing dramatic changes in the external environment or internal structure. JF - Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century UR - http://dx.doi.org/10.1007/978-0-387-09768-8_33 ER - TY - Generic T1 - Transforming Work Practices in a Complex Environment Y1 - 2008 A1 - Vuokko, Riikka A1 - Helena Karsten AB - Nursing work is intertwined with a number of technologies. This paper explores the work practices in a pediatric intensive care unit, and discusses some possible directions for introducing new technologies. Work in intensive care is approached as a set of complex and networked practices that are characterized by dynamism and reflexivity of situated action. We observed how, in the intensive care unit, the emerging issues and complexity of organizational action are anticipated with situational adaptability and self-ordering of action. Although the nurses are capable of adapting to rapidly changing situations, at the same time, the nursing practices are bounded by the situational rationalities, such as the information available on the patient. With new technologies, we see several opportunities for change in time-place arrangements, in coordination and communication practices, and in information sharing practices. The roles and tasks of the various actants may reformulate, and thereby possibly their skills and professional identities as well. All of this will take place when work practices, new technologies, and care processes are negotiated and made irreversible through the actions of the participants. JF - Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century UR - http://dx.doi.org/10.1007/978-0-387-09768-8_10 ER - TY - Generic T1 - Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy Y1 - 2008 A1 - Ramiller, Neil A1 - Elizabeth Davidson A1 - Wagner, Erica A1 - Steve Sawyer AB - Service industry sectors of modern economies are growing rapidly, in absolute size and in comparison to the manufacturing, agriculture, and other economic sectors. Implicit in the dramatic proclamations that have accompanied this worldwide shift to the service economy is a subtext about the displacement and subordination of products. The notion of displacement speaks, in a straightforward way, to the diminishing relative importance that material products play in production and consumption and, hence, in providing opportunities for employment. That information and communication technology (ICT) enabled innovation has played a crucial role in the emerging dominance of services is well known, for example, in all aspects of financial service sectors. Subordination is more interesting because it has to do with the changing and unsettled relationship between products and services and, indeed, ambiguity in the very definition of “service” itself. This subordination has taken a variety of forms: •  Producers and purveyors of products add information-intensive service dimensions in order to enhance relationships with customers and, in some cases, to generate network effects among the customers themselves (e.g., Amazon.com’s online customer reviews of books and data-based book recommendations). •  Products themselves have become servicitized in the sense that a product comes with a service component that is crucial in fully constituting the product as a meaningful “solution” for the purchaser (Vandermerwe and Rada 1988). The delivery of these components is often ICT-enabled (e.g., call centers in support of consumer electronic products). •  We witness the servicitization of products in an alternative sense, where the purchaser never takes possession of the material product but rather subscribes to the service that the product provides, with the purveyor maintaining ownership of the physical asset (e.g., ASP models of computer or software use and outsourcing of certain other kinds). JF - Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century UR - http://dx.doi.org/10.1007/978-0-387-09768-8_25 ER - TY - JOUR T1 - Telemedicine in the Upper Amazon: Interplay with local health care practices JF - MIS quarterly Y1 - 2007 A1 - Miscione, Gianluca PB - JSTOR ER - TY - JOUR T1 - Telemedicine in the upper Amazon: Interplay with local health care practices JF - MIS Quarterly: Management Information Systems Y1 - 2007 A1 - Miscione, G AB - This article is based on the introduction of a telemedicine system in the jungles of northeastern Peru. The system was designed by a European consortium led by a Spanish polytechnic in cooperation with two universities in Lima and the Peruvian Ministry of Health. The purpose of the system was to improve health conditions by extending science-based medicine into a region with well-established traditional healing practices. The central analytical focus of this article is on the interplay between the public health care system, which used the telemedicine system, and local health care practices. The manner in which scientific medicine was delivered through information technology and public health care services is analyzed in terms of the health personnel's activity, the local population 's conceptions of health, and the trajectories followed by patients seeking recovery. The author participated in the design of the second evaluation of the telemedicine system and acted as a participant observer in the regional hospital and peripheral clinics. In addition to interviewing health care staff from the study area, the author also met with traditional healers, and patients in the districts whether or not they were involved in the telemedicine project. New institutional theory provided the analytical framework for the interpretation of the observed behavior of the public health care staff, traditional healers, and potential patients. Empirically, this study describes the informal aspects of the functioning of the telemedicine system, and its partial mismatch with the definitions of health and illness employed by local communities and healers. An argument is made that people's construction of their health, which is embedded in their normal patterns of action, should be identified, and then considered in the design, implementation, and evaluation of future telemedicine projects. This article problematizes an approach to telemedicine-based health development that is weakly accountable to local social contexts and their diversity. VL - 31 ER - TY - Generic T1 - The Tension Between Expectations of Availability and the Reality of Availability in Hybrid Teams Y1 - 2007 A1 - Ocker, Rosalie A1 - Huang, Haiyan A1 - Trauth, Eileen A1 - Purao, Sandeep AB - The demands of the global world increasingly dictate that people travel in order to conduct work. Oftentimes, this means that team members are neither strictly here nor there. Teams such as these are hybrids, where members alternate between co-located and distributed contexts. The pervasive nature of information and communication technologies, however, continues to impose an expectation of availability on the team members even as they travel. In this paper, we take a reflexive research stance to inform our understanding of the complexities of accomplishing knowledge work within a hybrid team configuration. An illustrative case highlights issues and outcomes associated with member availability that arose during the writing of a research paper. Categorical reasons for member unavailability are identified and contrasted with the expectation of availability. We suggest that the issues and conflict we experienced may be traced to the ambiguous nature of the task and the early project phase requiring problem for mulation. JF - Virtuality and Virtualization ER - TY - ABST T1 - Toward a Framework for Global Communication: Durkheim, Phenomenology, Postmodernism, and the “Construction” of Place and Space Y1 - 2007 A1 - Rossi, Ino AB - The chapters in this volume have documented contrasting dimensions of contemporary globalization: we have an an unprecedented cross-national interaction in terms of trade and circulation of financial capital (see Chapter 7 by Chase- Dunn and Jorgenson); on the other hand, we witness a severely curtailed migration of labor, unevenness of global development (see Chapter 8 by Arrighi) and economic marginalization of many nations because, among other reasons, of the superiority of Western technology (see Chapter 9 by Schaeffer). Digital interconnectedness accelerates the speed and magnifies the positive and negative impact of globalization. In fact, digital communication facilitates the financialization of the economy, the restructuring of production and distribution systems, the spreading of ideologies, and the intensification of global awareness. We have also seen that digital communication produces an instantaneous confrontation of geographically distant and socioculturally different societies; this confrontation accentuates old and recent conflicts and produces further distance and alienation among competing nations and civilizations. At the end of my essay on “Globalization as an Historical and a Dialectic Process” (Chapter 1) I pointed out that human agency can greatly contribute to a heightening of global awareness and to forging positive solutions to world affairs. Because human agency is heavily immersed in and formed through patterns of digitized interaction, I discuss in this chapter the nature of digital communication and the role of human agency in a digitally connected world. JF - Frontiers of Globalization Research UR - http://dx.doi.org/10.1007/978-0-387-33596-4_16 ER - TY - JOUR T1 - Towards an Understanding of FLOSS: Infrastructures, Materiality and the Digital Business Ecosystem JF - Science Studies Y1 - 2007 A1 - Mary L Darking A1 - Edgar A. Whitley VL - 20 SN - 0786-3012 UR - SciStudies2007.pdf N1 - http://opensource.mit.edu/papers/Darking_Whitley.pdf ER - TY - Generic T1 - Taking People out of the Network: A Deconstruction of “Your Next IT Strategy” Y1 - 2006 A1 - Elizabeth Davidson A1 - Chiasson, Mike A1 - Ruikar, Sachin AB - Web services are frequently discussed as “the next big thing” in information technology architecture. The picture painted by pundits, practitioners, IT vendors, and academics is appealing technically: Web service applications “exposed” to one another through standard protocols, navigating through an open infrastructure to search out counterparts over the Internet, with “seamless” integration across business processes and enterprises, without human intervention. However, the vision of a computing architecture that takes “people out of the network” has troubling social implications. In this paper, we utilize deconstruction as an analytic approach to examine a paper that promotes Web services, entitled “Your Next IT Strategy” (Hagel and Brown 2001). Our analytic purpose is to generate interpretations of the text that surface assumptions about how this IT innovation may influence the social organization of IT-related work. Our interpretation suggests that the Web services architecture could contribute to reproduction and consolidation of control among already powerful socio-economic actors, while restructuring and automating the work of IT professionals and other knowledge workers. We conclude with a discussion of deconstruction as a research approach to investigate issues of social inclusion and IT innovation. JF - Social Inclusion: Societal and Organizational Implications for Information Systems ER - TY - THES T1 - “Telemedicina in Alta Amazzonia - Una Prospettiva di Sviluppo Sanitario fra Diverse Pratiche di Cura” [“Telemedicine in the Upper Amazon – A Case Study of Health Development between Diverse Healing Practices”] Y1 - 2006 A1 - Miscione, G AB - This research is based on the case of implementation of telemedicine services within the public health care system of a North-eastern area of Peru, in the Amazon (Ch. 1). Three years before this study started, a consortium comprising of Spanish and Peruvian universities –supported by a non-governmental organization- established radio connections for voice and data communication between the local hospital and health facilities of the area, in order to provide telemedicine services. This initiative was aimed at the improvement of the health care system organization, therefore of the local health conditions. It was not secondary the intention to define a model for ICT-based health development interventions in rural areas of Latin America (Ch. 2). My study, centered on the telemedicine system, is based on the participant observation within the consortium in Spain and Peru, both in the partner universities and in the Amazonian part of the public health care system (Ch. 3, with a special attention for reflexive issues). The focus of the research has been on the organizational relevance of the interplay between designers’ perspectives and expectations, on one side (Ch. 4), and local process of telemedicine system accommodation in the context of implementation, on the other. Particular attention is given to telemedicine system use, and to the mutual interrelation with local constructions of health and illness (Ch. 5). It has been found a divergence between planned and observed use of the system, the former being accountable to the context of origin of the project and to the funding agencies, the latter being indirectly affected by unexpected health-seeking behaviors of the target population (“Telemedicine And Knowledge Between Medical And Development Discourses” CMS4). A rationalist conception of telemedicine -and of organizational changes it is expected to produce- sees local healing practices as obstacles to health development, and this hinders organizational learning ("Organizational Learning in Health Care - Situating Information Technologies in the Amazon" under review process for Social Theory & Health). I noted how people’s perception and construction of their health (also outside formal health organization and scientific definitions of health and sickness) plays an important role as social regulator, as far as they are embedded in normal patterns of action (“Telemedicine in the Upper Amazon: Interplay with Local Health Care Practices” MISQ). This needs to be understood and considered in evaluation, design and implementation of future initiatives of ICT-based health development efforts (Ch 6 and “Policies on Health Development and Information and Communication Technologies - A Bottom-up Perspective on Policy Making about Telemedicine Services in Cross-cultural Settings” eHDC). MAIN CONTRIBUTIONS: - Focus on telemedicine through a micro-level lens of Neoinstitutionalism (in ethnomethodological terms), which is not well-developed in IS studies - Critique of diffusionism and of reified conceptions of medical knowledge, which cannot be made easily available though IT solutions, mostly across diverse social settings - Empirical granularity on practices, which highlights interplays that more traditional empirical units (actors, places, issues) may not account for - Reflexivity awareness in ICT in development contexts TABLE OF CONTENTS Telemedicine in the Upper Amazon - A Perspective on Health Development between Different Healing Practices 1 Abstract 3 Acknowledgements 5 Introduction 13 Chapter I – Telemedicine between Knowledge and “Development” 17 1. Research Field 18 1.1. Telemedicine and “Development” 19 2. Boundaries of the Empirical Field 25 3. Organizations, ICT and Knowledge 28 3.1. Telemedicine and Knowledge Transfer 32 3.2. A Boundary of the Knowledge Society 33 4. Development and Organization 35 4.1. Contemporary Trends 38 5. Research Focal Points 41 5.1. Research Questions 43 Chapter II – Introduction to the Telemedicine in the Upper Amazon case 45 1. Red Ibero-Suramericana de Salud Project 45 2. The Amazon area where the Telemedicine System is Implemented 50 3. Health Care System in the Upper Amazon 54 3.1. Public Health Insurance 57 4. Technical Aspects of the Telemedicine System 58 5. Planned Uses of the Telemedicine System 64 Chapter III – Methodological Aspects 67 1. Documentary Study and Participant Observation 68 2. My Perspectives on the Case 76 2.1. Self Interview 77 2.2. Access the Empirical Field and Construction of my Role 79 2.3. Telemedicine as Knowledge Instrument: Contiguity of Viewpoints 82 3. Research Trajectory 92 4. Notes about Data Analysis and Presentation 115 Chapter IV – Interorganizational Network of the Telemedicine Project 119 1. The Evaluation Conducted by Organizers 119 2. Interorganizational Aspects 130 2.1. Documentary Analysis of Mailing Lists and Chat Sessions 130 2.2. Academic Position of the RISS Project Coordinators 134 2.3. Discursive Alignments 137 3. Final Notes 142 Chapter V – Telemedicine and “Development”, the Case Of the Upper Amazon 145 1. RISS – Peru’s Perspectives 148 2. Arrival to the Amazon 158 2.1. First Impressions at the Hospital 163 2.2. Following the Prevention Programme 166 3. Re-starting from the Telemedicine System 172 3.1. Knowledge Sharing 185 3.2. Conference about Malaria 188 3.3. Epidemiologic Surveillance 192 3.4. Reports Transmission and Logistical Support 195 3.5. Maintenance and Responsibilities 199 4. Aspects of the Telemedicine Context 206 4.1. Use of Medical Plants 216 4.2. “A Physician is Someone who Studies Medicine through the University” 221 4.3. Local Healers 234 5. Trajectories through Medicines 243 Chapter VI – Discussion 251 1. Planned and Observed Uses 251 1.1. Problematizing an Approach to Telemedicine 256 2. Multiple Accountabilities 258 3. Expectations from the System 268 Conclusions 275 List of References 279 ER - TY - ABST T1 - Telemedicine in Amazon; Other Knowledges to be Accountable to (London School of Economics) Y1 - 2006 A1 - Miscione, G ER - TY - Generic T1 - To Vanquish the Social Monster: The Struggle for Social Inclusion among Peers in the Field of Systems Development Y1 - 2006 A1 - Elisberg, Thomas A1 - Richard Baskerville AB - The mechanisms of social inclusion and exclusion may operate among professionals within organizations and communities of practice. These mechanisms can be embedded into formal organizational structures, and exert powerful control over who the members of organizations and communities will deem to be acceptable and unacceptable within their society. Using capital theories as a theoretical lens, we analyze the texts of interviews with knowledge leaders in a software development organization. The analysis reveals how a threshold event operates to bring inclusion of newcomers to a collection of social communities. Until the threshold event, communities of newcomers are socially excluded. The existence of the threshold event, and the nature of the threshold event, is an unspoken and unacknowledged structure used in creating the social fabric of the organization or community. It is collectively, yet implicitly, decided when such an event occurs, and the social inclusion triggered without any explication otherwise. JF - Social Inclusion: Societal and Organizational Implications for Information Systems ER - TY - JOUR T1 - The Technology Environment: Subjectivity, Language, and Machine JF - International Journal of Technology and Design Education Y1 - 2005 A1 - Irwin, Ruth AB - The question raised here is about the extent that liberal individualism and the consumerist ethos is the result of technology and to what extent is it the cultural norm of modernity. There has been a polarization in the way technology is understood. Predominantly it is assumed to be neutral but it can also be argued that technology exacerbates the understanding of people as ‘rational individual utility maximisers.’ C.A. Bowers argues that computer technology amplifies the conduit model of learning. The machine stores information and the student learns how to retrieve it and this constitutes neutral and objective research. Bowers advocates critical enquiry and an awareness of the socio-cultural factors that contribute to the generation of knowledge and community. The physiological parameters of machines are neither neutral nor strictly political. Technology shifts the constraints of phenomenological experience and encourages new and arguably impoverished ways of experiencing the world. However, by insisting on a critical dimension to understanding technology we could be able to transform education from its emphasis on vocationalism and governmentality to a more creative, equitable, and ecological set of factors. VL - 15 UR - http://dx.doi.org/10.1007/s10798-005-8278-0 IS - 2 ER - TY - CHAP T1 - Telemedicina in Alta Amazzonia, una prospettiva di sviluppo sanitario fra diversi saperi medici T2 - Giovani Sociologi 2004 Y1 - 2005 JF - Giovani Sociologi 2004 T3 - Giovani Sociologi 2004 PB - Franco Angeli CY - Milan SN - 9788846470966 ER - TY - ABST T1 - Telemedicine and Development - A Case From a Knowledge Society Boundary (Ecole Polytechnique, Paris) Y1 - 2005 A1 - Miscione, G ER - TY - ABST T1 - Translating Telemedicine in Upper Amazon into the Academy (Ecole de Mines, Paris) Y1 - 2005 A1 - Miscione, G ER - TY - ABST T1 - Telemedicina en Perú: Un Estudio de los Aspectos Socio-Culturales Y1 - 2004 A1 - Miscione, G PB - Cayetano Heredia University, Lima, Peru ER - TY - Generic T1 - Themes, Iteration, and Recoverability in Action Research Y1 - 2004 A1 - Holwell, Sue AB - This paper develops three concepts important to the practice of action research—recoverability, research themes, and iteration—by highlighting their applicability beyond single action research studies. The concepts are discussed against a program of action research, undertaken by a multidisciplinary research team, with a research focus on local, sector and national levels. This contrasts with the more usual pattern of action research in single situations. Action research is criticized on the grounds that it lacks generalizability and external validity from one-off studies. Goodness criteria have been derived to address these and other criticisms. The recoverability criterion, less strong than the repeatability of experimentation, is central to these. A second concept, that of research themes, links the recoverability criterion and iteration in action research. Iteration within and between projects and the notion of critical mass, of doing work in more than one setting, address the limitations of single setting studies. JF - Information Systems Research UR - http://dx.doi.org/10.1007/1-4020-8095-6_20 ER - TY - Generic T1 - Theory and Action for Emancipation: Elements of a Critical Realist Approach Y1 - 2004 A1 - Melanie Wilson A1 - Greenhill, Anita AB - Adopting a non-Habermasian critical realist position, this paper seeks to outline some key elements of a realist ontology, on the one hand, and a radical critical stance on the other. The relationship of critical realism to positivism and interpretivism is described, and the case for methodological pluralism made. The elements of realism described are connection of the particular with general, contribution to knowledge, and construction of alternatives. The critical aims entail a commitment to emancipation, a focus on issues of equality and inequality, a questioning of the status quo, and a challenging of ideology. One key conclusion for practice concerns the alliances for researchers with less conservative members of organizations in order to avoid compromise on emancipatory aims. The contribution of the paper is summarized in a concluding table. JF - Information Systems Research UR - http://dx.doi.org/10.1007/1-4020-8095-6_42 ER - TY - Generic T1 - On Transferring a Method into a Usage Situation Y1 - 2004 A1 - Brian Lings A1 - Björn Lundell AB - Many things can militate against the successful transfer of IS methods from research to commercial environments. In this paper we synthesize a framework for reasoning about method transfer. Four main themes emerge from analysis of the relevant literature: the importance of a clear conceptual framework for a method; support for learning; usability within a defined context; and acceptability to stakeholders. These themes are elaborated in the paper, and also illuminated, by reference to Langefors’ infological equation and from experience gained in four case studies of method transfer. We claim that there is an onus on both method developers and those responsible for method adoption to consider all identified aspects, in an attempt to minimize inherent tensions between methods in concept and methods in action. JF - Information Systems Research UR - http://dx.doi.org/10.1007/1-4020-8095-6_29 ER - TY - Generic T1 - Truth, Journals, and Politics: The Case of the MIS Quarterly Y1 - 2004 A1 - Introna, Lucas A1 - Louise Whittaker AB - In this paper, we want to demonstrate the way in which regimes of truth at the MIS Quarterly (MISQ) have made it possible for certain types of research to be published there, and others not. The importance of this claim lies in the fact that publication in MISQ is often seen as an indication of status. Furthermore, publication in MISQ also plays an important role in decisions about tenure and promotion. However, the aim of the paper is not to rid MISQ of regimes of truth—this is not possible. The paper will argue, with Foucault, that all institutions always already have their politics of truth. The production of truth is always intimately tied to relations of power which itself depends upon truth for its sustenance. The aim of the paper is to show this intimate connection between truth and power. In particular, in the case of MISQ, we want to question the often-implied legitimacy and status that the MISQ has over and against other high quality journals in the field. Foucault argues that power is most effective when it hides itself. This paper is an attempt to make its face more public and open to scrutiny. JF - Information Systems Research UR - http://dx.doi.org/10.1007/1-4020-8095-6_7 ER - TY - Generic T1 - Truth to Tell? Y1 - 2004 A1 - Webb, Brian AB - A motivation for the 1984 Manchester conference was to question the applicability of scientific truth tests to the study of socio-technical systems. While most IS researchers now agree that such tests are not appropriate, or at least are not always appropriate, the debate on the use of alternatives continues. This paper examines several truth tests applied to two truth statements in one piece of published research. Since the paper was published in a mainstream IS journal, it is argued that the standard of truth tests applied to this paper is indicative of the standard of truth tests acceptable within the IS community. It is observed that different standards of truth test are applied, for different purposes, at different stages of the review process, reflecting the different purposes and standards of the truth statements made. Whereas the truth tests applied to the first truth statement (an inductive statement reporting the findings of the research) can be read through the text, those applied to the second truth statement (a deductive statement seeking to generalize these research findings) cannot. The observed differences in the application of internal and external validity tests point to the need for greater transparency in the application of this (second) type of truth test to better inform authors, reviewers, and readers alike; thereby improving the quality of truth statements made and of resultant publications. JF - Information Systems Research UR - http://dx.doi.org/10.1007/1-4020-8095-6_47 ER - TY - Generic T1 - Twenty Years of Applying Grounded Theory in Information Systems: A Coding Method, Useful Theory Generation Method, or an Orthodox Positivist Method of Data Analysis? Y1 - 2004 A1 - Bryant, Tony A1 - Hughes, Jim A1 - Michael D. Myers A1 - Trauth, E.M. A1 - Cathy Urquhart ED - Bonnie Kaplan ED - Duane P. Truex ED - Wastell, David ED - Wood-Harper, A T ED - Janice I. DeGross JF - Information Systems Research: Relevant Theory and Informed Practice PB - Kluwer Academic Publishers CY - Norwell, MA ER - TY - Generic T1 - Twenty Years of Applying Grounded Theory in Information Systems: A Coding Method, Useful Theory Generation Method, or an Orthodox Positivist Method of Data Analysis ? Y1 - 2004 A1 - Bryant, Tony A1 - Hughes, Jim A1 - Myers, Michael A1 - Trauth, Eileen A1 - Cathy Urquhart JF - Information Systems Research UR - http://dx.doi.org/10.1007/1-4020-8095-6_35 ER - TY - Generic T1 - Talking the IS Innovation Walk Y1 - 2002 A1 - E. Burton Swanson JF - Global and Organizational Discourse about Information Technology ER - TY - JOUR T1 - The time-image and Deleuze's transcendental experience JF - Continental Philosophy Review Y1 - 2002 A1 - Moulard, Valentine AB - In this paper I examine the meaning of Deleuze's “transcendental empiricism” by means of the kind of experience that his project opens up for us – an experience that I want to call transcendental. Primarily on the basis of his works on cinema, famously dedicated to freely investigating Bergson's thought, I argue that Deleuze's notion of the time-image, together with his search for its real and necessary conditions, consists in the liberation of experience from its Kantian limitative conditioning. I then examine both the new kind of subjectivity (the fissured ego) that emerges from this enlarged experience and the new conception of temporality (time out of joint) that subtends it. Finally, I try to bring out the concrete relations between (transcendental) experience, thought and the brain that Deleuze brings to light in his analysis of great cinema's reinvention of the relationship between time and movement. VL - 35 UR - http://dx.doi.org/10.1023/A:1022687422795 IS - 3 ER - TY - Generic T1 - Transitioning Toward an Internet Culture: An Interorganizational Analysis of Identity Construction from Online Services to Intranets Y1 - 2002 A1 - Roberta Lamb A1 - Mark Poster JF - Global and Organizational Discourse about Information Technology ER - TY - Generic T1 - Techniques and Methodologies for Multimedia Systems Development: A Survey of Industrial Practice Y1 - 2001 A1 - Michael Lang A1 - Chris Barry JF - Realigning Research and Practice in Information Systems Development ER - TY - Generic T1 - The Technology Imperative in Education Y1 - 2001 A1 - William T. Bonner A1 - Abhijit Gopal JF - Realigning Research and Practice in Information Systems Development ER - TY - Generic T1 - Thoughts on Studying Open Source Software Communities Y1 - 2001 A1 - Joseph Feller JF - Realigning Research and Practice in Information Systems Development ER - TY - Generic T1 - Two Times Four Integrative Levels of Analysis: A Framework Y1 - 2001 A1 - Mikko Korpela A1 - Anja Mursu A1 - Hettie Abimbola Soriyan JF - Realigning Research and Practice in Information Systems Development ER - TY - Generic T1 - Tacit and explicit knowledge: Conceptual confusion around the commodification of knowledge T2 - Knowledge Management: Concepts and controversies Y1 - 2000 A1 - Edgar A. Whitley ED - Jacky Swan ED - Harry Scarbrough ED - Rebecca Dale JF - Knowledge Management: Concepts and controversies PB - BPRC CY - Warwick University UR - BPRC2000.pdf ER - TY - Generic T1 - Three Perspectives: If Markus' 1983 Classic Study, "Power, Politics, and MIS Implementation," Were Being Reviewed Today T2 - Twenty First International Conference on Information Systems Y1 - 2000 A1 - Allen S. Lee A1 - Michael D. Myers A1 - Paré, Guy A1 - Cathy Urquhart JF - Twenty First International Conference on Information Systems CY - Brisbane ER - TY - Generic T1 - Toward an Integrated Theory of IT-related Risk Control Y1 - 2000 A1 - M. Lynne Markus JF - Organizational and Social Perspectives on IT ER - TY - JOUR T1 - Trying To Improve Communication And Collaboration With Information Technology: An Action Research Project Which Failed JF - Information Technology & People Y1 - 1999 A1 - Olesen, Karin A1 - Michael D. Myers VL - 12 ER - TY - Generic T1 - The Tyranny of Space in Organizational Analysis Y1 - 1999 A1 - Richard J. Boland Jr. JF - New Information Technologies in Organizational Processes ER - TY - CHAP T1 - Theoretical Frameworks: Valuable Aids or Seductive Traps? T2 - Information Systems: Current Issues and Future Changes Y1 - 1998 A1 - Michael D. Myers A1 - Dan Robey A1 - Chris Sauer A1 - Geoff Walsham ED - Larsen, Tor J ED - Levine, Linda ED - Janice I. DeGross JF - Information Systems: Current Issues and Future Changes PB - IFIP CY - Laxenburg ER - TY - Generic T1 - Transitioning to client/server: using a temporal framework to study organizational change Y1 - 1997 A1 - Sawyer, S. A1 - Southwick, R. JF - Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research PB - Chapman & Hall, Ltd. CY - Philadelphia, PA, USA SN - 0-412-82360-8 ER - TY - Generic T1 - Thinking about obligations in electronically mediated communication T2 - SISnet research workshop Y1 - 1996 A1 - Lucas D. Introna A1 - Edgar A. Whitley ED - Helmut Krcmar ED - B Schwarzer JF - SISnet research workshop PB - University of Hohenheim CY - Lisbon, Portugal UR - SISnet1996.pdf ER - TY - Generic T1 - A Tale of Two Countries: Case Experiences and Expectations Y1 - 1992 A1 - Ivan Aaen A1 - Aila Siltanen A1 - Carsten Sørensen A1 - Veil-Pekka Tahvanainen JF - The Impact of Computer Supported Technologies in Information Systems Development ER - TY - Generic T1 - A Tool Kit for Soft Systems Methodology Y1 - 1992 A1 - Avison, David A1 - Paul A. Golder A1 - H. U. Shah JF - The Impact of Computer Supported Technologies in Information Systems Development ER - TY - JOUR T1 - Two approaches to developing expert systems: A consideration of formal and semi-formal domains JF - AI & Society Y1 - 1991 A1 - Edgar A. Whitley VL - 5 SN - 0951–5666 UR - AISociety1991.pdf ER - TY - Generic T1 - Two Research Methodologies for Studying User Development of Data Systems Y1 - 1985 A1 - Per Flensburg JF - Research methods in information systems PB - Elsevier Publishers ER -