@article {1353,
	title = {Understanding the Impact of Transparency on Algorithmic Decision Making Legitimacy},
	volume = {543},
	year = {2018},
	pages = {64-79},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_6},
	url = {http://link.springer.com/content/pdf/10.1007/978-3-030-04091-8},
	author = {Goad, David and Gal, Uri},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@booklet {miscione2018understandingscenes,
	title = {Understanding transformations as they happen: Blockchain and cryptocurrency as {\textquoteright}scenes{\textquoteright}},
	year = {2018},
	note = {Invited Oral Presentation},
	month = {Apr},
	publisher = {Goteborg},
	author = {Miscione, G}
}
@article {1165,
	title = {Understanding the Emergent Structure of Competency Centers in Post-implementation Enterprise Systems},
	volume = {446},
	year = {2014},
	pages = {95-114},
	publisher = {Springer Berlin Heidelberg},
	keywords = {assemblage theory, competency centers, enterprise systems, postimplementation},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_7},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_7},
	author = {Aryal, Arun and El Amrani, Redouane and Truex, DuaneP.},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@article {1084,
	title = {Using Adjective Features from User Reviews to Generate Higher Quality and Explainable Recommendations},
	volume = {389},
	year = {2012},
	pages = {18-34},
	publisher = {Springer Berlin Heidelberg},
	keywords = {Adjective Features, Recommender systems, Sparsity, Transparency, User reviews},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_2},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_2},
	author = {Xu, Xiaoying and Datta, Anindya and Dutta, Kaushik},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {9999,
	title = {Using natural language processing for qualitative data analysis},
	journal = {International Journal of Social Research Methodology},
	volume = {15},
	year = {2012},
	month = {2012},
	chapter = {523-543},
	abstract = {Social researchers often apply qualitative research methods to study groups and their communications artefacts. The use of computer-mediated communications has dramatically increased the volume of text available, but coding such text requires considerable manual effort. We discuss how systems that process text in human languages (i.e., natural language processing, NLP) might partially automate content analysis by extracting theoretical evidence. We present a case study of the use of NLP for qualitative analysis in which the NLP rules showed good performance on a number of codes. With the current level of performance, use of an NLP system could reduce the amount of text to be examined by a human coder by an order of magnitude or more, potentially increasing the speed of coding by a comparable degree. The paper is significant as it is one of the first to demonstrate the use of high-level NLP techniques for qualitative data analysis.},
	keywords = {FLOSS, NLP},
	doi = {10.1080/13645579.2011.625764},
	author = {Kevin Crowston and Allen, Eileen E. and Heckman, Robert}
}
@article {1088,
	title = {Using Photo-Diary Interviews to Study Cyborgian Identity Performance in Virtual Worlds},
	volume = {389},
	year = {2012},
	pages = {79-88},
	publisher = {Springer Berlin Heidelberg},
	keywords = {cyborg, material and discursive practices, performative identity, photo-diary method},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_6},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_6},
	author = {Ulrike Schultze},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {roy2012usingbalance,
	title = {Using Social Network Analysis to profile people based on their e-communication and travel balance},
	journal = {Journal of Transport Geography},
	volume = {24},
	year = {2012},
	month = {Sep},
	pages = {111{\textendash}122},
	abstract = {The new era of Information and Communication Technologies (ICT) enables people to communicate and interact with each other in new and different manners, changing the way they conduct their daily lives. This change inevitably has significant implications for physical travel in the age of electronic communication (e-communication). This paper aims to provide greater insight into people{\textquoteright}s travel behavior based on their e-Communication to Travel balance (C/. T balance). This balance represents the ratio between an individual{\textquoteright}s e-communication and physical travel. The analysis studies the relevance of social ties in Ahmedabad, India, as a source of explanation of social activity, thus travel, undertaken by individuals. It is hypothesized that the C/. T balance emerges from an individual{\textquoteright}s social network characteristics. The ability of an individual to engage in social activities not only depends on the individual{\textquoteright}s socioeconomic and lifestyle attributes, but also on the {\textquoteright}modality{\textquoteright} of such interactions (e.g. physical travel or e-communication). The different modalities create different social networks. Each network represents a particular flow of potential activity travel generated by interaction between the individuals. These networks have been clustered on the basis of their C/. T balance to get distinct people{\textquoteright}s profiles that can be used to target transport and ICT policies better. {\textcopyright} 2011 Elsevier Ltd.},
	issn = {0966-6923},
	doi = {10.1016/j.jtrangeo.2011.09.005},
	author = {Roy, P and Mart{\'\i}nez, AJ and Miscione, G and Zuidgeest, MHP and van Maarseveen, MFAM}
}
@article {roy2012using,
	title = {Using social network analysis to profile people based on their e-communication and travel balance},
	journal = {Journal of Transport Geography},
	volume = {24},
	year = {2012},
	pages = {111{\textendash}122},
	publisher = {Pergamon},
	author = {Roy, P and Mart{\'{\i}nez, AJ and Miscione, G and Zuidgeest, MHP and van Maarseveen, MFAM}
}
@article {IFIP AICT03180209,
	title = {The Uneven Diffusion of Collaborative Technology in a Large Organization},
	volume = {318},
	year = {2010},
	pages = {209{\textendash}224},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Gasparas Jarulaitis},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {786,
	title = {Understanding the Exchange Intention of an Individual Blogger},
	year = {2008},
	month = {2008},
	pages = {375 - 378},
	abstract = {This research explores the issue of how ablogring, a circle/community of blogs with a common theme (Xanga 2008; Chua and Xu 2007), could be utilized to form a loosely distributed exchange of products for monetary and nonmonetary returns. Specifically,
 we present a research model that identifies factors influencing a blogger{\textquoteright}s intention to participate in a commercial exchange, a commercial activity involving a blogger and a reader within a blogring.
 A blogring is conceptualized as a natural segmentation of user-alike whereby members (i.e., bloggers and readers) converge toward common interests reflected in the blog contents (Kumar et al.
 2004; Gumbrecht 2004). The formation of this social network provides bloggers with the social capital to engage in collaboration
 and cooperation with other members (Putnam 2000; Peece 2002). Economizing on this social capital, bloggers could engage in
 product, service, and/or money exchanges. We term this process the economic leverage of personal blog (Balasubramanian and Mahajan 2001). Such an economic leverage includes selling, barter trading, and outright giving away
 items that can be identified or associated with the shared interests of the blogring. In other words, any exchange between
 bloggers and readers need not necessarily be for monetary returns but could also involve an exchange of knowledge or expertise
 in return for approval-related utility (Balasubramanian and Mahajan 2001). With this understanding, we next present our research
 model.
 The research model (Figure 1) draws from three streams of literature. First, we reference the similarity attraction theory
 (Byrne 1971), which posits that people prefer to interact with like-minded others. For instance, salespeople generally prefer
 to sell to prospects sharing characteristics (e.g., gender and age) with themselves (Dwyer et al. 1998). Hence, we conjecture
 that bloggers could be more inclined to commercial exchange with readers who have similar interests. We term this blogger-reader similarity. Second, the general premise of the social network dictates that members could place higher priority on relationships and
 ties with other members within a blogring compared with individuals{\textquoteright} personality attributes. Hence, we could posit that the
 stronger the tie (Frenzen and Davis 1990; Marsden and Campbell 1984) between a buyer and a seller, the higher the likelihood
 for purchase (Frenzen and Davis). Additionally, the closer a reader is to the blogger, the greater the ease of engaging in
 an exchange due to greater influence exerted by the blogger over the reader (Burkhardt 1994).
 Third, building on the decision-making framework proposed by Luce, Bettman, and Payne (2001), we hypothesize that the decision
 of whether to engage in an exchange depends on the appraisal of the exchange situation, which in turn is influenced by blogger-reader
 similarity and social network. A positive appraisal should lead to a higher exchange intention from the blogger. However,
 any negative peer pressure against commercialism exerted by other blogring members could negatively moderate the appraisal
 (Luce et al. 2001), thus leading to lower exchange intention.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_32},
	author = {Tan, Wee-Kek and Tan, Chuan-Hoo and Teo, Hock-Hai}
}
@article {369,
	title = {Understanding Virtuality},
	year = {2007},
	pages = {201 - 213},
	abstract = {Although virtual interactions are often assumed to be separate and distinct from the {\textquotedblleft}real world,{\textquotedblright} they are ultimately situated in material reality. In this paper I propose that a situated approach to understanding virtuality can be drawn from Goffman{\textquoteright}s Frame Analysis (1974/1986). I explain how Goffman{\textquoteright}s terminology and concepts afford a powerful way of integrating the study of virtual action and interaction with the study of social action and interaction more generally. His frame analysis provides language and concepts for distinguishing virtual worlds from each other and from real worlds in a way that is consonant with significant aspects of human-computer interaction. It helps to account for the phenomenon of immersion in virtual worlds, while at the same time, it is better suited for understanding both co-present and mediated social interaction. I conclude by discussing some limitations of this approach and suggestions for further research.},
	doi = {10.1007/978-0-387-73025-7_15},
	author = {Brooks, JoAnn}
}
@article {567,
	title = {U-turns in the National Identity Scheme: Implications for industry: Report for Enterprise Privacy Group},
	year = {2007},
	author = {Edgar A. Whitley}
}
@article {700,
	title = {Understanding Meaning and Bridging Divides: The Use of an African Metaphor for the South African Open Source Center},
	year = {2006},
	pages = {279 - 293},
	abstract = {This paper describes a conscious attempt to use metaphor to both promote and reinterpret ideas and values from the global free and open source software movement in the context of South Africa. A case study is given of an initiative launched by
 the South African Council for Industrial and Scientific Research to stimulate awareness and promote the use of free and open
 source software in South Africa and the region. The new Open Source Center made use of an African language metaphor to relate
 the concept of shared intellectual property in software to traditional communal land management. Whereas Western metaphors
 are commonly used in the field of organizational studies and Information Systems to facilitate meaning, the deliberate use
 of an African language metaphor to describe software systems is less common (even in Africa). This paper provides a background
 as to why such a metaphor was chosen as well as some reflection on its effectiveness.
},
	doi = {10.1007/0-387-34588-4_19},
	author = {Byrne, Elaine and Jolliffe, Bob and Mabaso, Nhlanhla}
}
@booklet {370,
	title = {Unraveling the Virtual University},
	howpublished = {Managing Dynamic Networks},
	year = {2006},
	month = {2006///},
	pages = {259 - 279},
	abstract = {This chapter critically explores the vision of a university {\textquotedblleft}without walls{\textquotedblright} has dominated these last years the discussions in academia and industry alike. In examining the efforts of a distributed virtual university to foster collaboration among the various participating actors through the establishment of a common technological infrastructure, we found that technological coupling is not enough in itself. In particular, the analysis showed that there are a number of defining factors namely, (1) task characteristics, (2) communication interface, and (3) frames that must be aligned for any effort to create a distributed virtual university to be successful. To this end, we examine in depth each of these defining factors and discuss the assumptions that lead universities to rely on technology to foster collaboration. We conclude by discussing the implications of the vision for a {\textquotedblleft}virtual{\textquotedblright} university for both academic research and practice.},
	url = {http://dx.doi.org/10.1007/3-540-32884-X_10},
	author = {Prasopoulou, Elpida and Angeliki Poulymenakou and Pouloudi, Nancy}
}
@article {304,
	title = {Ubiquitous Computing and the Double Immutability of Remote Diagnostics Technology: An Exploration into Six Cases of Remote Diagnostics Technology Use},
	year = {2005},
	pages = {153 - 167},
	abstract = {The aim of this paper is to display the use a specific type of ubiquitous computing technology{\textemdash}remote diagnostics technology{\textemdash}in organizations and, in particular, the way in which the technology is enacted in remote and local maintenance groups. By taking a case study approach, we look into the use of remote diagnostics technology in the maintenance industry. Drawing from actor{\textemdash}network theory, and in particular the notion of double immutability, we argue that we need to establish a stable relationship that uses remote diagnostics technology for monitoring machine performance from a remote place while also keeping a level of local responsiveness toward machine performance. The stability of the remote diagnostics technology is seemingly effective in that critical data can be collected, diffused, and manipulated. The stability of the network of relations surrounding the technology is, however, yet to emerge. The borders between the central group and the local maintenance workers must be considered and we need to acknowledge that it takes effort to sustain stable networks of relations. We need to establish a new relationship that uses ubiquitous computing technology for monitoring processes and activities from the remote group while also keeping a level of local responsiveness toward machine performance. Taken together, the remote and the local group, along with the remote diagnostics technology, constitute a maintenance work collective.},
	doi = {10.1007/0-387-28918-6_13},
	author = {Jonsson, Katrin and Holmstr{\"o}m, Jonny}
}
@article {305,
	title = {Ubiquitous Computing for Health and Medicine},
	year = {2005},
	pages = {355 - 358},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_28},
	author = {Atkinson, Chris and Bonnie Kaplan and Larson, Kent and Martins, Henrique and Lundell, Jay and Harris, Martin}
}
@article {306,
	title = {Ubiquitous Computing in Practice},
	year = {2005},
	pages = {365 - 367},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_31},
	author = {Braley, Dick and Fano, Andy and Lassila, Ora and Light, John and Germonprez, Matt}
}
@article {303,
	title = {The Ubiquity and Utility of Resistance: Codesign and Personalization of Information Systems},
	year = {2005},
	pages = {321 - 334},
	abstract = {In assessing the positive and negative connotations of ubiquity, this paper favors association with cohabitation and domestication of technology rather than colonization and domination. Unpredicted user responses to technology are often framed as resistance. Despite its ubiquity, resistance remains a neglected topic in information systems research, and belief in technology as {\textquotedblleft}the one true way{\textquotedblright} of solving a problem means that it will often be demonized. Recognition of the powerful nature of IS elucidates sources of resistance: the policies governing the behavior and reactions of users to technology will impinge on the range of user activities deemed to be recalcitrant. This is especially important with the types of technology involved in ubiquitous information environments as they are often used outside of organizations for leisure and social activities. However, one cannot assume that newer mobile technologies deployed to achieve organizational goals will be adopted and used by employees with the degree of success that these technologies have enjoyed in voluntary environments. An alternative approach is advocated: resistance is perceived not as a threat, but as a site for personalization, and local adaptation: users{\textquoteright} subversive acts can play a role in improving the technology; IS failure can be lessened and resistance may ultimately play a role in stabilizing a system. Finally, an argument is made for personalization through user-driven codesign as part of a strategy of utilizing resistance.},
	doi = {10.1007/0-387-28918-6_24},
	author = {Melanie Wilson}
}
@article {269,
	title = {The Use of Social Theories in 20 Years of WG 8.2 Empirical Research},
	year = {2004},
	month = {2004},
	pages = {365 - 388},
	abstract = {We study the use of social theories in empirical Information Systems research in the IFIP WG 8.2 conference proceedings since the 1984 Manchester conference. Our results are that interpretivist research and the use of qualitative methods have increased significantly and that only 22 percent of included papers generate theory or concepts according to a narrow definition of theory based on Walsham{\textquoteright}s classification; the majority of WG 8.2 researchers thus appear reluctant to generalize to theory from their findings, particularly when undertaking interpretivist research. However, using a wide definition of theory that includes researchers{\textquoteright} own theory used in their papers, we suggest that additional theory is in fact being generated although in a non-explicit manner.We close by pointing out the benefits of theory generation, inviting WG 8.2 researchers to make their use of theory more explicit and to familiarize themselves with the view that there are forms of generality which are possible within the interpretivist paradigm.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_21},
	author = {Flynn, Donal and Gregory, Peggy}
}
@article {DBLP:conf/ifip8-2/HedstromE01,
	title = {The Use of Research-Based Information System Development Methods},
	year = {2001},
	pages = {69-76},
	author = {Karin Hedstr{\"o}m and Emma Eliason}
}
@article {DBLP:conf/ifip8-2/RoseL01,
	title = {Using Structuration Theory in Action Research: An Intranet Development Project},
	year = {2001},
	pages = {273-296},
	author = {Jeremy Rose and Paul H. Lewis}
}
@article {DBLP:conf/ifip8-2/CongerS99,
	title = {Understanding E-commerce Through Genre Theory: The Case of The Car-Buying Process},
	year = {1999},
	pages = {219-240},
	author = {Sue A. Conger and Ulrike Schultze}
}
@article {525,
	title = {Understanding participation in entrepreneurial organisations: Some hermeneutic readings},
	journal = {Journal of information technology},
	volume = {14},
	number = {2},
	year = {1999},
	pages = {193-202},
	isbn = {0268-3962},
	url = {JIT1999.pdf},
	author = {Edgar A. Whitley}
}
@article {DBLP:conf/ifip8-2/BaskervilleSTTU99,
	title = {The Uses and Abuses of Evaluative Criteria for Qualitative Research Methods},
	year = {1999},
	pages = {293-296},
	author = {Richard Baskerville and Steve Sawyer and Eileen M. Trauth and Duane P. Truex and Cathy Urquhart}
}
@proceedings {472,
	title = {Understanding participation in entrepreneurial organisations: Applying the sociology of translation},
	volume = {III},
	year = {1998},
	pages = {1225-1237},
	publisher = {Euro-Arab Management School},
	address = {Aix-en-Provence, France},
	isbn = {84-923833-0-5},
	url = {ECIS1998.pdf},
	author = {Edgar A. Whitley},
	editor = {Walter Baets}
}
@article {278924,
	title = {Using case study research to build theories of IT implementation},
	year = {1997},
	pages = {542{\textendash}568},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Par{\'e}, G. and Elam, J. J.}
}
@article {906,
	title = {The Use of Quality Function Deployment in Systems Development: A Case Study},
	journal = {Journal of International Information Management},
	volume = {4},
	number = {1},
	year = {1995},
	pages = {63-75},
	author = {Michael D. Myers and Kambiz Maani}
}
@proceedings {459,
	title = {Using stakeholder analysis to explore the environment of drug{\textendash}use management systems},
	year = {1995},
	pages = {307-319},
	address = {Athens, Greece},
	isbn = {960-306-128-X},
	url = {ECIS1995.pdf-},
	author = {Athanasia Pouloudi and Edgar A. Whitley},
	editor = {Georgios I. Doukidis and Robert D. Galliers and Tawfik Jelassi and Helmut Krcmar and F Land}
}
@proceedings {905,
	title = {The Use of Quality Function Deployment in Systems Development: A Case Study},
	year = {1994},
	month = {27-29 September },
	pages = {469-478},
	address = {Melbourne, Australia},
	author = {Michael D. Myers and Kambiz Maani}
}
@article {528,
	title = {Using problem structuring methods to assist in information systems strategy development: A case study},
	journal = {Journal of Computing and Information Technology},
	volume = {1},
	number = {4},
	year = {1994},
	pages = {273-284},
	isbn = {1330-1136},
	url = {./JCITSpecialIssue/Whitley.pdf},
	author = {Edgar A. Whitley and Doukaki, Ioulia}
}
@article {DBLP:conf/ifip8-2/GuimaraesM93,
	title = {User Participation in Information System Development: Moderation in All Things},
	year = {1993},
	pages = {171-192},
	author = {Tor Guimaraes and James D. McKeen}
}
@article {DBLP:conf/ifip8-2/KaasbollBB93,
	title = {User Problems Concerning Functional Integration in Thirteen Organizations},
	year = {1993},
	pages = {61-81},
	author = {Jens Kaasb{\o}ll and Kristin Braa and Tone Bratteteig}
}
@article {DBLP:conf/ifip8-2/Tan93,
	title = {Using Communication Theory for Systems Design: A Model for Eliciting Information Requirements},
	year = {1993},
	pages = {241-262},
	author = {Margaret Tan}
}
@proceedings {481,
	title = {Using problem structuring methods to assist in information systems strategy development: A case study},
	year = {1993},
	pages = {464-474},
	publisher = {Operational Research Society},
	address = {Henley-on-Thames},
	isbn = {0903440 07 5},
	url = {ECIS1993.pdf},
	author = {Edgar A. Whitley and Doukaki, Ioulia},
	editor = {Edgar A. Whitley}
}
@article {DBLP:conf/ifip8-2/VicianDPJ92,
	title = {Using Group Technologies to Support the Design of "Lights Out" Computing Systems: A Case Study},
	year = {1992},
	pages = {151-178},
	author = {Chelley Vician and Gerardine DeSanctis and Marshall Scott Poole and Brad M. Jackson}
}
