@inbook {928,
	title = {Challenges of Consumer Information Systems Development: The Case of Interactive Television Services},
	booktitle = {Advances in Information Systems Research, Education and Practice},
	series = {IFIP 20th World Congress , TC8, Information Systems, September 7-10, 2008, Milan, Italy},
	year = {2008},
	pages = {89-100},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Tuunanen, Tuure and Michael D. Myers and Cassab, Harold},
	editor = {Avison, David and Kasper, George M and Pernici, Barbara and Ramos, Isabel and Dewald Roode}
}
