@article {278895,
	title = {Panel{\textendash}-the impact of action research on information systems},
	year = {1997},
	pages = {69},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Baskerville, R. and Myers, M. and Nielsen, P. A. and Wood-Harper, T.}
}
