@article {320,
	title = {Conceptualizing Virtual Collaborative Work},
	year = {2007},
	pages = {21 - 34},
	abstract = {The purpose of this paper is to define the phenomena associated with virtual collaborative work from both a cognitive and social cognitive perspective. The authors put forth an approach that assumes all people are natural sense-makers, sense-givers and organizers. The authors posit that the collaborative work we observe within both informal (ad hoc teams or communities) and formal (organizational) environments derives from fundamental, ubiquitous cognitive and social behavior intimately tied to context-specific problems or situations. The paper begins by challenging the need to re-define terms like {\textquotedblleft}virtual{\textquotedblright} and {\textquotedblleft}team{\textquotedblright} in a manner which works to subtly shift the focus of study from {\textquotedblleft}proximal vs. distributed{\textquotedblright} to the more fruitful {\textquotedblleft}fundamental behavior vs. technological constraints.{\textquotedblright} The paper then presents a framework for virtual collaborative work and discusses its implications on issues related to teams, leadership, creativity, and the design and use of information technology.},
	doi = {10.1007/978-0-387-73025-7_4},
	author = {D{\textquoteright}Eredita, Michael and Nilan, Michael}
}
@article {398,
	title = {Structuring Virtuality},
	year = {2007},
	pages = {53 - 66},
	abstract = {The purpose of this paper is to provide an example of an empirical procedure for generating user-based cognitive and social cognitive models of tasks/problems/contexts that can be employed to create readily navigable link structures for virtuality-mediated communication and collaboration purposes. Employing a natural language, user-based method, this study describes patterns found across 128 interviews where respondents were describing their cognitive movement in the form of steps taken during an interactive E-Commerce situation. Employing these patterns, we analytically develop a model of E-Commerce as a series of logically necessary steps over time. The resulting model illustrates the utility of individual cognitive and social cognitive patterns to structure virtuality as a series of interactive links associated with particular tasks/problems/contexts. Logical structures derived in this manner have the additional strength of requiring no {\textquotedblleft}training{\textquotedblright} of users because they already recognize the inherent linguistic, temporal and functional relationships. As an added benefit, the model of E-Commerce generated in this study has concrete practical implications for web site design and evaluation.},
	doi = {10.1007/978-0-387-73025-7_6},
	author = {Nilan, Michael and Mundkur, Anuradha}
}
