@article {766,
	title = {Exploring the Diversity of Service Worlds in the Service Economy},
	year = {2008},
	month = {2008},
	pages = {1 - 10},
	abstract = {The transformation of modern economies into predominantly service-based economies is happening on a global scale. While services are not new, the scale and complexity of globally dispersed services are growing rapidly. These transformations are enabled by{\textemdash}and often dependent on{\textemdash}information technologies and are fueled by processes of globalization. Transformational change provides opportunities for innovation in business models, collaborations, and work practices but also presents challenges to established practices within industries and organizations. The aims of the IFIP Working Group 8.2 Conference on IT in the Service Economy were to better understand the possibilities and challenges of these transformations and to examine key implications for organizations,  their employees, and IT professionals in the 21st century service economy.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_1},
	author = {Michael Barrett and Elizabeth Davidson}
}
@article {785,
	title = {Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy},
	year = {2008},
	month = {2008},
	pages = {343 - 348},
	abstract = {Service industry sectors of modern economies are growing rapidly, in absolute size and in comparison to the manufacturing, agriculture, and other economic sectors. Implicit in the dramatic proclamations that have accompanied this worldwide shift
 to the service economy is a subtext about the displacement and subordination of products. The notion of displacement speaks,
 in a straightforward way, to the diminishing relative importance that material products play in production and consumption
 and, hence, in providing opportunities for employment. That information and communication technology (ICT) enabled innovation
 has played a crucial role in the emerging dominance of services is well known, for example, in all aspects of financial service
 sectors. Subordination is more interesting because it has to do with the changing and unsettled relationship between products and services and, indeed, ambiguity in the very definition of {\textquotedblleft}service{\textquotedblright} itself. This subordination has taken
 a variety of forms:
 {\textbullet}\&nbsp;
 Producers and purveyors of products add information-intensive service dimensions in order to enhance relationships with customers
 and, in some cases, to generate network effects among the customers themselves (e.g., Amazon.com{\textquoteright}s online customer reviews
 of books and data-based book recommendations).
 {\textbullet}\&nbsp;
 Products themselves have become servicitized in the sense that a product comes with a service component that is crucial in
 fully constituting the product as a meaningful {\textquotedblleft}solution{\textquotedblright} for the purchaser (Vandermerwe and Rada 1988). The delivery of these
 components is often ICT-enabled (e.g., call centers in support of consumer electronic products).
 {\textbullet}\&nbsp;
 We witness the servicitization of products in an alternative sense, where the purchaser never takes possession of the material
 product but rather subscribes to the service that the product provides, with the purveyor maintaining ownership of the physical
 asset (e.g., ASP models of computer or software use and outsourcing of certain other kinds).
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_25},
	author = {Ramiller, Neil and Elizabeth Davidson and Wagner, Erica and Steve Sawyer}
}
@article {377,
	title = {Virtualization and Institutions},
	year = {2007},
	pages = {369 - 372},
	abstract = {This panel explores the value of institutional theory in understanding {\textquoteleft}virtualization (in its varieties of meanings) and the impact on work practices, organizations and society.{\textquoteright} In 2001, Orlikowski and Barley made an initial appeal in this direction suggesting that IS research could benefit from institutional theory and that organization theory could also learn from IS research in taking the materiality of technology seriously. Since this earlier call, there have been significant developments in institutional theory from within organizational theory, particularly at the micro-level of analysis. However, apart from some notable exceptions at the macro-level, IS research is yet to explore the value of institutional theory for understanding virtualization of work practices. A particular focus of this panel, therefore, is to explore the potential of micro and macro level developments in institutional theory, and the value of a multilevel approach for the virtualization of work.},
	doi = {10.1007/978-0-387-73025-7_25},
	author = {Michael Barrett and Elizabeth Davidson and Leiser Silva and Geoff Walsham}
}
@article {697,
	title = {Taking People out of the Network: A Deconstruction of {\textquotedblleft}Your Next IT Strategy{\textquotedblright}},
	year = {2006},
	pages = {317 - 332},
	abstract = {Web services are frequently discussed as {\textquotedblleft}the next big thing{\textquotedblright} in information technology architecture. The picture painted by pundits, practitioners, IT vendors, and academics is appealing technically: Web service applications {\textquotedblleft}exposed{\textquotedblright} to one another
 through standard protocols, navigating through an open infrastructure to search out counterparts over the Internet, with {\textquotedblleft}seamless{\textquotedblright}
 integration across business processes and enterprises, without human intervention. However, the vision of a computing architecture
 that takes {\textquotedblleft}people out of the network{\textquotedblright} has troubling social implications. In this paper, we utilize deconstruction as an analytic
 approach to examine a paper that promotes Web services, entitled {\textquotedblleft}Your Next IT Strategy{\textquotedblright} (Hagel and Brown 2001). Our analytic
 purpose is to generate interpretations of the text that surface assumptions about how this IT innovation may influence the
 social organization of IT-related work. Our interpretation suggests that the Web services architecture could contribute to
 reproduction and consolidation of control among already powerful socio-economic actors, while restructuring and automating
 the work of IT professionals and other knowledge workers. We conclude with a discussion of deconstruction as a research approach
 to investigate issues of social inclusion and IT innovation.
},
	doi = {10.1007/0-387-34588-4_21},
	author = {Elizabeth Davidson and Chiasson, Mike and Ruikar, Sachin}
}
@article {235,
	title = {Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of Information Systems},
	year = {2004},
	month = {2004},
	pages = {657 - 658},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_39},
	author = {Barber, Nicholas and Brennan, Patricia and Chiasson, Mike and Tony Cornford and Elizabeth Davidson and Bonnie Kaplan and Klecu{\'n}, Ela}
}
@article {251,
	title = {Making Sense of Technological Frames: Promise, Progress, and Potential},
	year = {2004},
	month = {2004},
	pages = {473 - 491},
	abstract = {In a seminal paper, Orlikowski and Gash (1994) articulated a conceptual framework for technological frames of reference (TFR) to lay the groundwork for a systematic approach to socio-cognitive research on information technology. This work is widely cited as a justification for social and socio-cognitive analysis of IT, but a limited number of studies utilizing and further developing the frames concept have been published in the ensuing decade. In this paper, we review the promise of the technological frame concept, assess theoretical and methodological progress evident in TFR publications, and consider how potential contributions of TFR may be realized in future research. In doing so, we consider how limitations in TFR research to-date might be addressed, including the feasibility of a rapprochement with quantitative research methods, of TFR analysis at the industry level of analysis, and of action research approaches.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_26},
	author = {Elizabeth Davidson and Pai, David}
}
@article {DBLP:conf/ifip8-2/LambD00,
	title = {The New Computing Archipelago: Intranet Islands of Practice},
	year = {2000},
	pages = {255-276},
	author = {Roberta Lamb and Elizabeth Davidson}
}
