@conference {1535,
	title = {Digital Transformations in Non-Governmental Organizations {\textendash} A Case Study on the Effect of Power Imbalances},
	booktitle = {IFIP 8.2 pre-ICIS OASIS Workshop 2022},
	year = {2022},
	publisher = {IFIP Working Group 8.2},
	organization = {IFIP Working Group 8.2},
	address = {Copenhagen, Denmark},
	author = {Marie E. Godefroid and Ralf Plattfaut and Bj{\"o}rn Niehaves}
}
@conference {ziolkowski2019examiningsystems,
	title = {Examining Gentle Rivalry: Decision-Making in Blockchain Systems},
	booktitle = {Proceedings of the 52nd Hawaii International Conference on System Sciences},
	year = {2019},
	publisher = {Hawaii International Conference on System Sciences},
	organization = {Hawaii International Conference on System Sciences},
	isbn = {9780998133126},
	doi = {10.24251/hicss.2019.550},
	author = {Ziolkowski, R and Parangi, G and Miscione, G and Schwabe, G}
}
@article {1352,
	title = {Quantifying Quality: Towards a Post-humanist Perspective on Sensemaking},
	volume = {543},
	year = {2018},
	pages = {48-63},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_5},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Monteiro, Eric and {\O}sterlie, Thomas and Parmiggiani, Elena and Mikalsen, Marius},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@booklet {miscione2018subthemeleadership,
	title = {Sub-theme 61: Smart and Liveable Cities: Organizing Urban Governance and Leadership},
	year = {2018},
	note = {Chaired Session},
	month = {Jul},
	publisher = {Tallinn, Estonia},
	abstract = {Contemporary narratives and discourses about managing, governing and developing cities could be divided into two competing streams. The first one (Smart Cities) is very prominent in mass media, tech companies and tech communities; whereas the second one (Liveable Cities) is mostly enacted on social media platforms, in cultural branding initiatives, social movements, grassroots initiatives, and (virtual) communities. Both streams struggle for getting a voice in the discourses as well as in mediascapes. Technology, planning and urban architecture have always been closely related in allowing and limiting both what can be controlled and what self-organizes and emerges in cities. Since the 1990s, urban and regional planning are enabled and constrained by information technologies and the narratives they become wrapped in. {\textquestiondown}Smart cities{\textquestiondown} and {\textquestiondown}liveable cities{\textquestiondown} make no exception since at least two distinct narratives polarize opinions and debates: one is derived from Spatial Data Infrastructures (top down, state led efforts); the other emerges from participation and user-generated content (social media, voluntary geographic information, e-governance systems, etc.). Smart cities seem to be leaning toward the former, but grass-root movements can be quite forceful in using alternative narratives and deploying technologies and open data accordingly. Cities can be analyzed as eco-systems that are emerging and developing in the context of global economy with new forms of organizing. In {\textquestiondown}city action nets{\textquestiondown}, organizing in general is an emergent property which illuminates new forms of connecting mechanisms (Czarniawska, 2002; 2014). Urban development is in this sense closely related to an understanding of leadership as social processes emerging through the interactions of multiple actors. {\textquestiondown}Relational leadership{\textquestiondown} (Uhl-Bien, 2006) and {\textquestiondown}distributed leadership{\textquestiondown} (Bolden, 2011) open up for self-organizing, thereby creating new opportunities in the way citizens are empowered when designing and co-creating their cities of today and tomorrow. In parallel, there is a search for new public governance approaches assembled by co-creative practices (Torfing \& Triantafillou, 2016). These approaches are often inspired by leadership concepts where leadership is seen as some kind of participatory democracy in democratic governance networks (S{\o}rensen \& Torfing, 2007). Urban research has also investigated avenues through which culture and creativity can raise the imaginative capability of citizens and harness opportunities tied to what can be called culture-driven growth. The success of co-creating urban strategies within and between the public sector, institutions, city administrations, political bodies, business, the civil society and not least the citizens seems very much dependent on a synthesis of bottom-up and top-down activities. This calls for a holistic approach that has the potential to foster involvement, to embrace both diversity and equality in communities and cities, and to cross institutional borders, e.g. by linking arts and other creative initiatives to co-creation (W{\r a}hlin et al., 2016). Our sub-theme is aiming at investigating the interrelation of the expected and the unexpected on the urban scale by looking at the sometimes surprising outcomes of the interplays of change and stability, innovation and technology, spaces and spacing, planning and creativity, organization and spontaneity. In order to broaden the predominant technological perspective on smart cities we invite theoretical as well as empirical papers investigating the role of all types of stakeholders when it comes to developing and enacting smart and livaeble cities. Papers may address, but are not limited to, research on the following themes and topics: Discursive construction of {\textquestiondown}Smart Cities{\textquestiondown}, {\textquestiondown}Agile Cities{\textquestiondown} and {\textquestiondown}Liveable Cities{\textquestiondown} Narrating and organizing the city in governance and organization Interplay between urban architecture, planning and organizing Interplay between urban governance, leadership and organizing Interplay between technology, communication and organizing The co-creative practices of new public governance The potential of creative, cultural and artistic interventions The (forgotten?) civil society and the (lost?) citizen References Bolden, R. (2011): {\textquestiondown}Distributed leadership in organizations: A review of theory and research.{\textquestiondown} International Journal of Management Reviews, 13, 251-269. Czarniawska, B. (2002): A Tale of Three Cities: Or the Glocalization of City Management. Oxford: Oxford University Press. Czarniawska, B. (2014): A theory of organizing. Cheltenham: Edward Elgar. S{\o}rensen, E., \& Torfing, J. (eds.) (2007): Theories of Democratic Network Novernance. Basingstoke: Palgrave MacMillan. Torfing, J., \& P. Triantafillou (eds.) (2016): Enhancing Public Innovation by Public Governance. Cambridge: Cambridge University Press. Uhl-Bien, M. (2006): {\textquestiondown}Relational leadership theory: exploring the social processes of leadership and organizing.{\textquestiondown} Leadership Quarterly, 17, 654{\textquestiondown}676. W{\r a}hlin, N., Kapsali, M., N{\"a}sholm, M.H., \& Blomquist, T. (2016): Urban Strategies for Culture-Driven Growth: Co-Creating a European Capital of Culture. Cheltenham: Edward Elgar.},
	author = {Miscione, G and Pogner, K-H and W{\r a}hlin, N}
}
@article {1359,
	title = {Thinking with Monsters},
	volume = {543},
	year = {2018},
	pages = {159-176},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_12},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Hovorka, Dirk S. and Peter, Sandra},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@inbook {martinez2017aconditions,
	title = {A Geographic and Mixed Methods Approach to Capture Unequal Quality-of-Life Conditions},
	booktitle = {HANDBOOK OF COMMUNITY WELL-BEING RESEARCH},
	series = {International Handbooks of Quality-of-Life},
	year = {2017},
	month = {Jan},
	pages = {385{\textendash}402},
	publisher = {SPRINGER},
	organization = {SPRINGER},
	isbn = {978-94-024-0876-8},
	issn = {2468-7227},
	doi = {10.1007/978-94-024-0878-2_20},
	author = {Martinez, J and Verplanke, J and Miscione, G},
	editor = {Phillips, R and Wong, C}
}
@article {1336,
	title = {Ideological Materiality at Work: A Lacanian Approach},
	year = {2016},
	pages = {93{\textendash}107},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {While recent theoretical debates have foregrounded sociomaterial studies and the interpenetration between the social and the material, practice-based studies have neglected, if not omitted, the place of affect and ideology in work practice. The use of the notion of materiality causes a conflation of different ontological claims, and a conceptual clarification is needed to grasp the polysemy of materiality. This paper provides some key notions for those interested in addressing the materiality of the affective register at work. By drawing on authors such as Lacan, Althusser, Butler and the Essex Lacanian School, this paper suggests that much is to be gained by addressing two difficult but crucial notions: the materiality of the signifier and ideological fantasy.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_6},
	author = {Pignot, Edouard},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1329,
	title = {Synthetic Situations in the Internet of Things},
	year = {2016},
	pages = {215{\textendash}228},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {The proliferation of distributed digital technologies in contemporary enterprise challenges the understanding of situated action. This paper revisits this notion in the era of Big Data and the Internet of Things. Drawing upon longitudinal studies within the offshore oil and gas industry, we empirically expand upon Knorr Cetina{\textquoteright}s {\textquoteleft}{\textquoteleft}synthetic situation{\textquoteright}{\textquoteright} to encompass data-intensive work where people are not co-located with the physical objects and phenomena around which work is organized. By highlighting the performative nature of synthetic situations in the Internet of Things {\textendash} where phenomena are algorithmically enacted through digital technologies {\textendash} we elaborate upon the original formulation of synthetic situations by demonstrating that (i) algorithmic phenomena constitute the phenomena under inquiry, rather than standing in for physical referents; (ii) noise is irreducible in algorithmic phenomena; (iii) synthetic situations are productive rather than reductive. Finally, we draw brief methodological implications by proposing to focus on the material enactment of data in practice.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_13},
	author = {Parmiggiani, Elena and Monteiro, Eric and {\O}sterlie, Thomas},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1158,
	title = {Design Theory Projectability},
	volume = {446},
	year = {2014},
	pages = {219-232},
	publisher = {Springer Berlin Heidelberg},
	keywords = {design science research, design theory, generalizability, research methodology, technological knowledge},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_14},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_14},
	author = {Richard Baskerville and Jan Pries-Heje},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@proceedings {9999,
	title = {Exploring data quality in games with a purpose},
	year = {2014},
	month = {3/2014},
	address = {Berlin, Germany},
	abstract = {A key problem for crowd-sourcing systems is motivating contributions from participants and ensuring the quality of these contributions. Games have been suggested as a motivational approach to encourage contribution, but attracting participation through game play rather than scientific interest raises concerns about the quality of the data provided, which is particularly important when the data are to be used for scientific research. To assess whether these concerns are justified, we compare the quality of data obtained from two citizen science games, one a {\textquotedblleft}gamified{\textquotedblright} version of a species classification task and one a fantasy game that used the classification task only as a way to advance in the game play. Surprisingly, though we did observe cheating in the fantasy game, data quality (i.e., classification accuracy) from participants in the two games was not significantly different. As well, the quality of data from short-time contributors was at a usable level of accuracy. These findings suggest that various approaches to gamification can be useful for motivating contributions to citizen science projects.},
	author = {Prestopnik, Nathan R. and Kevin Crowston and Wang, Jun}
}
@article {1155,
	title = {Exploring the Role of Social Media in Chronic Care Management},
	volume = {446},
	year = {2014},
	pages = {163-185},
	publisher = {Springer Berlin Heidelberg},
	keywords = {community, social media, Sociomateriality},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_11},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_11},
	author = {Pousti, Hamid and Cathy Urquhart and Linger, Henry},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@article {1161,
	title = {Reconfiguring Early Childhood Education and Care},
	volume = {446},
	year = {2014},
	pages = {30-47},
	publisher = {Springer Berlin Heidelberg},
	keywords = {early childhood, educators, Sociomateriality, technology appropriation},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_3},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_3},
	author = {Plumb, Melinda and Karlheinz Kautz},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@conference {2013,
	title = {Forgotten island: A story-driven citizen science adventure},
	booktitle = {CHI {\textquoteright}13 Extended Abstracts on Human Factors in Computing Systems},
	year = {2013},
	month = {4/2013},
	pages = {2643{\textendash}2646},
	publisher = {ACM Press},
	organization = {ACM Press},
	address = {Paris, France},
	abstract = {Forgotten Island, a citizen science video game, is part of an NSF-funded design science research project, Citizen Sort. It is a mechanism to help life scientists classify photographs of living things and a research tool to help HCI and information science scholars explore storytelling, engagement, and the quality of citizenproduced data in the context of citizen science.},
	isbn = {9781450319522},
	doi = {10.1145/2468356.2479484},
	url = {http://delivery.acm.org/10.1145/2480000/2479484/p2643-prestopnik.pdf},
	author = {Prestopnik, Nathan and Souid, Dania}
}
@article {1215,
	title = {Information technology offshoring in India: a postcolonial perspective},
	journal = {European Journal of Information Systems},
	volume = {22},
	number = {4},
	year = {2013},
	pages = {387-402},
	type = {Journal Article},
	keywords = {critical research ethnography india IT offshoring postcolonial theory},
	doi = {10.1057/ejis.2012.32},
	author = {Ravishankar, M N and Pan, Shan L and Michael D. Myers}
}
@conference {Crowston:2013,
	title = {Motivation and data quality in a citizen science game: A design science evaluation},
	booktitle = {Forty-sixth Hawai{\textquoteright}i International Conference on System Sciences (HICSS-46)},
	year = {2013},
	month = {1/2013},
	address = {Wailea, HI},
	author = {Kevin Crowston and Prestopnik, Nathan R.}
}
@conference {miscione2013opennessconsequences,
	title = {Openness may not Mean Democratization - e-Grievance Systems in their Consequences},
	year = {2013},
	publisher = {University of Twente},
	organization = {University of Twente},
	address = {Enschede},
	author = {Miscione, G and Pfeffer, K and Martinez, J and De{\textquoteright}, R}
}
@proceedings {9999,
	title = {Citizen science system assemblages: Understanding the technologies that support crowdsourced science},
	year = {2012},
	month = {2/2012},
	address = {Toronto, Ontario},
	abstract = {We explore the nature of technologies to support citizen science, a method of inquiry that leverages the power of crowds to collect and analyze scientific data. We evaluate these technologies as system assemblages, collections of interrelated functionalities that support specific activities in pursuit of overall project goals. The notion of system assemblages helps us to explain how different citizen science platforms may be comprised of widely varying functionalities, yet still support relatively similar goals. Related concepts of build vs. buy and web satisfiers vs. web motivators are used to explore how different citizen science functionalities may lead to successful project outcomes. Four detailed case studies of current citizen science projects encompassing a cross-section of varying project sizes, resource levels, technologies, and approaches to inquiry help us to answer the following research questions: 1) What do typical system assemblages for citizen science look like? 2) What factors influence the composition of a system assemblage for citizen science? 3) What effect does the assemblage composition have on scientific goals, participant support, motivation, and satisfaction? and 4) What are the design implications for the system assemblage perspective on citizen science technologies?},
	author = {Prestopnik, Nathan R. and Kevin Crowston}
}
@article {1078,
	title = {Moderating Effect of Environmental Factors on eHealth Development and Health Outcomes: A Country-Level Analysis},
	volume = {389},
	year = {2012},
	pages = {143-159},
	publisher = {Springer Berlin Heidelberg},
	keywords = {eHealth, Infant Survival Rate, resource complementary perspective},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_10},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_10},
	author = {Ahangama, Supunmali and Poo, DannyChiangChoon},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {miscioneopenness,
	title = {OPENNESS MAY NOT MEAN DEMOCRATIZATION},
	year = {2012},
	author = {Miscione, G and Pfeffer, K and Martinez, J and De, R}
}
@conference {Prestopnik:2012a,
	title = {Purposeful gaming \& socio-computational systems: A citizen science design case},
	booktitle = {Group {\textquoteright}12 Conference},
	year = {2012},
	month = {10/2012},
	address = {Sanibel Island, FL, USA},
	author = {Prestopnik, Nathan and Kevin Crowston}
}
@article {192,
	title = {Citizen Science System Assemblages: Toward Greater Understanding of Technologies to Support Crowdsourced Science},
	year = {2011},
	month = {6/2011},
	keywords = {Citizen Science, system assemblages},
	author = {Prestopnik, Nathan and Kevin Crowston}
}
@article {374,
	title = {Citizen science system assemblages: Toward greater understanding of technologies to support crowdsourced science},
	year = {2011},
	month = {06/2011},
	publisher = {Syracuse University School of Information Studies},
	type = {Unpublished working paper},
	abstract = {We explore the nature of technologies to support citizen science, a method of inquiry that leverages the power of crowds to collect and analyze scientific data. We evaluate these technologies as system assemblages, collections of interrelated functionalities that support specific activities in pursuit of overall project goals. The notion of system assemblages helps us to explain how different citizen science platforms may be comprised of widely varying functionalities, yet still support relatively similar goals. Related concepts of build vs. buy, support for science vs. support for participants, and web satisfiers vs. web motivators are used to explore how different citizen science functionalities may lead to successful project outcomes. Four detailed case studies of current citizen science projects encompassing a cross-section of varying project sizes, resource levels, technologies, and approaches to inquiry help us to answer the following research questions: 1) What factors influence the composition of a system assemblage for citizen science? 2) What do typical system assemblages for citizen science look like? 3) What effect does the assemblage composition have on scientific goals, participant support, motivation, and satisfaction? and 4) What are the design implications for the system assemblage perspective on citizen science technologies?},
	keywords = {Citizen Science, Design Science, system assemblages},
	author = {Prestopnik, Nathan and Kevin Crowston}
}
@inbook {richter2011enlistingdeclaration,
	title = {Enlisting SDI for urban planning in India: Local practices in the case of slum declaration},
	booktitle = {Spatial Data Infrastructures in Context: North and South},
	year = {2011},
	month = {Jan},
	pages = {157{\textendash}179},
	abstract = {{\textcopyright} 2011 by Taylor and Francis Group, LLC. Initiatives to develop spatial data infrastructures (SDIs) have been taken up since the early 1990s in many countries around the world, including India. However, the spirit of global SDI convergence that dominated the 2009 GSDI conference is more of an aim for the future than an empirically grounded phenomenon. Whether or how {\textquotedblleft}the walls of SDI are coming down{\textquotedblright} (Van Loenen, Besemer, and Zevenbergen 2009, pp. 1-2) remains to be seen. It is also too soon to conclude that these initiatives automatically and unequivocally lead to wider societal benefits.},
	isbn = {9781138077669},
	author = {Richter, C and Miscione, G and De{\textquoteright}, R and Pfeffer, K}
}
@unpublished {9999,
	title = {Exploring Collective Intelligence Games With Design Science: A Citizen Science Design Case},
	year = {2011},
	abstract = {Citizen science is a form of collective intelligence where members of the public are recruited to contribute to scientific investigations. Citizen science projects often use web-based systems to support collaborative scientific activities, but finding ways to attract participants and confirm the veracity of the data produced by non-scientists are key research questions. We describe a series of web-based tools and games currently under development to support taxonomic classification of organisms in photographs collected by citizen science projects. In the design science tradition, the systems are purpose-built to test hypotheses about participant motivation and techniques for ensuring data quality. Findings from preliminary evaluation and the design process itself are discussed.},
	keywords = {Citizen Science, Design Science, Games},
	author = {Prestopnik, Nathan and Kevin Crowston}
}
@conference {2011,
	title = {Gaming for (citizen) science: Exploring motivation and data quality in the context of crowdsourced science through the design and evaluation of a social-computational system},
	booktitle = {{\textquotedblleft}Computing for Citizen Science{\textquotedblright} workshop at the IEEE eScience Conference},
	year = {2011},
	month = {12/2011},
	address = {Stockholm, Sweden},
	abstract = {In this paper, an ongoing design research project is described. Citizen Sort, currently under development, is a web-based social-computational system designed to support a citizen science task, the taxonomic classification of various insect, animal, and plant species. In addition to supporting this natural science objective, the Citizen Sort platform will also support information science research goals on the nature of motivation for social-computation and citizen science. In particular, this research program addresses the use of games to motivate participation in social-computational citizen science, and explores the effects of system design on motivation and data quality. A design science approach, where IT artifacts are developed to solve problems and answer research questions is described. Research questions, progress on Citizen Sort planning and implementation, and key challenges are discussed.},
	keywords = {Citizen Science, data quality, Design, Design Science, Games, Gaming, motivation, Participation, Social Computational Systems},
	url = {http://itee.uq.edu.au/~eresearch/workshops/compcitsci2011/index.html},
	author = {Prestopnik, Nathan R. and Kevin Crowston}
}
@article {1059,
	title = {The Role of Technology in Shaping the Professional Future of Community Pharmacists: The Case of the Electronic Prescription Service in the English National Health Service},
	volume = {356},
	year = {2011},
	pages = {179-195},
	publisher = {Springer Berlin Heidelberg},
	keywords = {community pharmacy, electronic prescriptions, Professionals, technology},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_12},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_12},
	author = {Petrakaki, Dimitra and Tony Cornford and Hibberd, Ralph and Lichtner, Valentina and Barber, Nick},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1058,
	title = {The Standardized Nurse: Mission Impossible?},
	volume = {356},
	year = {2011},
	pages = {163-178},
	publisher = {Springer Berlin Heidelberg},
	keywords = {dependency, efficiency, nursing work, quality, Standardization},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_11},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_11},
	author = {Pedersen, Rune and Gunnar Ellingsen and Eric Monteiro},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1068,
	title = {Will Current Trends in Information Systems Development Lead to More Visible Usage of Socio-technical Approaches?},
	volume = {356},
	year = {2011},
	pages = {295-297},
	publisher = {Springer Berlin Heidelberg},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_20},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_20},
	author = {Alter, Steven and Mikko Korpela and Petkov, Doncho and Nancy Russo},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {IFIP AICT03180179,
	title = {An Adoption Diffusion Model of RFID-Based Livestock Management System in Australia},
	volume = {318},
	year = {2010},
	pages = {179{\textendash}191},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Mohammad Alamgir Hossain and Mohammed Quaddus},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {923,
	title = {A Brief History of IFIIP WG 8.2 Research: The People, the Places, the Methods, and the Issues},
	year = {2010},
	note = {IFIP Working Group 8.2/8.6 Working Conference in Perth, Australia, March/April 2010 Proceedings},
	pages = {345},
	publisher = {Springer},
	address = {New York},
	author = {Nancy L. Russo and Michael D. Myers},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180345,
	title = {A Brief History of IFIP WG 8.2 Research: The People, the Places, the Methods, and the Issues},
	volume = {318},
	year = {2010},
	pages = {345{\textendash}345},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Nancy L. Russo and Michael D. Myers},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180089,
	title = {A Case Study of Improving Information Technology Governance in a University Context},
	volume = {318},
	year = {2010},
	pages = {89{\textendash}107},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Michael Hicks and Graham Pervan and Brian Perrin},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {RePEc:wsi:jikmxx:v:09:y:2010:i:01:p:81-92,
	title = {Comparison of Matrix Dimensionality Reduction Methods in Uncovering Latent Structures in the Data},
	journal = {Journal of Information \& Knowledge Management (JIKM)},
	volume = {09},
	number = {01},
	year = {2010},
	pages = {81-92},
	abstract = {Matrix decomposition methods: Singular Value Decomposition (SVD) and Semi Discrete Decomposition (SDD) are proved to be successful in dimensionality reduction. However, to the best of our knowledge, no empirical results are presented and no comparison between these methods is done to uncover latent structures in the data. In this paper, we present how these methods can be used to identify and visualise latent structures in the time series data. Results on a high dimensional dataset demonstrate that SVD is more successful in uncovering the latent structures.},
	keywords = {Data mining, dimensionality reduction, principal component analysis, Semi Discrete Decomposition, Singular Value Decomposition},
	url = {http://econpapers.repec.org/RePEc:wsi:jikmxx:v:09:y:2010:i:01:p:81-92},
	author = {Kumar, Ch. Aswani and Palanisamy, Ramaraj}
}
@article {IFIP AICT03180001,
	title = {Creation, Transfer, and Diffusion of Innovation in Organizations and Society: Information Systems Design Science Research for Human Benefit},
	volume = {318},
	year = {2010},
	pages = {1{\textendash}10},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {John R. Venable and Jan Pries-Heje and Deborah Bunker and Nancy L. Russo},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@conference {1186,
	title = {Cross-Cultural Research in Information Systems},
	booktitle = {Pacific Asia Conference on Information Systems},
	year = {2010},
	pages = {1-8},
	type = {Conference Proceedings},
	author = {Myers, Michael David and Hu, Qing and Gregor, Shirley and Shan Ling Pan}
}
@article {IFIP AICT03180028,
	title = {The Design and Engineering of Mobile Data Services: Developing an Ontology Based on Business Model Thinking},
	volume = {318},
	year = {2010},
	pages = {28{\textendash}51},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Mutaz M. Al-Debei and Guy Fitzgerald},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180159,
	title = {Design Science Research for Business Process Design: Organizational Transition at Intersport Sweden},
	volume = {318},
	year = {2010},
	pages = {159{\textendash}176},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Mikael Lind and Daniel Rudmark and Ulf Seigerroth},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180192,
	title = {Developing a Broadband Adoption Model in the UK Context},
	volume = {318},
	year = {2010},
	pages = {192{\textendash}208},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Yogesh K. Dwivedi and Navonil Mustafee and Michael D. Williams and Banita Lal},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {869,
	title = {Extending Design Science Research Methodology for a Multicultural World},
	year = {2010},
	note = {IFIP Working Group 8.2/8.6 Working Conference in Perth, Australia, March/April 2010 Proceedings},
	pages = {108-121},
	publisher = {Springer},
	address = {New York},
	author = {Lawrence, Carl and Tuunanen, Tuure and Michael D. Myers},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180108,
	title = {Extending Design Science Research Methodology for a Multicultural World},
	volume = {318},
	year = {2010},
	pages = {108{\textendash}121},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Lawrence, Carl and Tuunanen, Tuure and Michael D. Myers},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180245,
	title = {Functional Service Domain Architecture Management: Building the Foundation for Situational Method Engineering},
	volume = {318},
	year = {2010},
	pages = {245{\textendash}262},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Daniel Stock and Winter, Robert and J{\"o}rg H. Mayer},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180013,
	title = {Incommensurability and Multi-paradigm Grounding in Design Science Research: Implications for Creating Knowledge},
	volume = {318},
	year = {2010},
	pages = {13{\textendash}27},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Dirk S. Hovorka},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180263,
	title = {Management Design Theories},
	volume = {318},
	year = {2010},
	pages = {263{\textendash}281},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Jan Pries-Heje and Baskerville, Richard L},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180327,
	title = {Manufacturing Accomplices: ICT Use in Securing the Safety State at Airports},
	volume = {318},
	year = {2010},
	pages = {327{\textendash}342},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Thomas {\O}sterlie and Ole Martin Asak and Ole Georg Pettersen and H{\aa}vard Tronhus},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180282,
	title = {Modeling Forensic Evidence Systems Using Design Science},
	volume = {318},
	year = {2010},
	pages = {282{\textendash}300},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Colin Armstrong and Helen Armstrong},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180348,
	title = {Opening up the Agile Innovation Process},
	volume = {318},
	year = {2010},
	pages = {348{\textendash}349},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Conboy, Kieran and Brian Donnellan and Lorraine Morgan and Wang, Xiaofeng},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180317,
	title = {Participation in Living Lab: Designing Systems with Users},
	volume = {318},
	year = {2010},
	pages = {317{\textendash}326},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Birgitta Bergvall-K{\aa}reborn and Debra Howcroft and Anna St{\aa}hlbr{\"o}st and Anita Melander Wikman},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180303,
	title = {Participatory Design Activities and Agile Software Development},
	volume = {318},
	year = {2010},
	pages = {303{\textendash}316},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Karlheinz Kautz},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180125,
	title = {The Reality of Rhetoric in Information Systems Adoption: A Case Study Investigation of the Uk National Health Service},
	volume = {318},
	year = {2010},
	pages = {125{\textendash}142},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Imran Khan and Elaine Ferneley},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180346,
	title = {The Role of Public Policy in Enhancing the Design and Diffusion of Information Systems and Technology for Human Benefit},
	volume = {318},
	year = {2010},
	pages = {346{\textendash}347},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Venable, John and Peter Newman and Nick Letch and Sue Ash},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180052,
	title = {The Role of Social Networks in Early Adoption of Mobile Devices},
	volume = {318},
	year = {2010},
	pages = {52{\textendash}70},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Heidi Tscherning and Lars Mathiassen},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180073,
	title = {Roles in Innovative Software Teams: A Design Experiment},
	volume = {318},
	year = {2010},
	pages = {73{\textendash}88},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Ivan Aaen},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180143,
	title = {Social Consequences of Nomadic Working: A Case Study in an Organization},
	volume = {318},
	year = {2010},
	pages = {143{\textendash}158},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Ramanjit Singh and Trevor Wood-Harper},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180225,
	title = {Toward an Understanding of the Evolution of IFIP WG 8.6 Research},
	volume = {318},
	year = {2010},
	pages = {225{\textendash}242},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Yogesh K. Dwivedi and Levine, Linda and Michael D. Williams and Mohini Singh and David G. Wastell and Deborah Bunker},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180209,
	title = {The Uneven Diffusion of Collaborative Technology in a Large Organization},
	volume = {318},
	year = {2010},
	pages = {209{\textendash}224},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Gasparas Jarulaitis},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {809,
	title = {The Emergence of {\textquoteleft}Power with{\textquoteright}: The Case of a Born Global Organization},
	volume = {301/2009},
	year = {2009},
	pages = {239 - 256},
	publisher = {Springer},
	chapter = {17},
	abstract = {Thanks to the advancement of Information and Communications Technologies, the past decade has seen the rise of Born Global organizations (Rennie, 1993; Oviatt and McDougall, 1994; Karra and Philips, 2004; Zahra, 2005). Broadly defined as {\textquoteleft}business organizations that, right from inception, seek to derive significant competitive advantages from the use of resources and the sales of outputs in multiple countries{\textquoteright} (Oviatt and McDougall, 1994: 49), Born Global organizations are small, young, and internationally dispersed. While sharing the characteristics of {\textquoteleft}smallness{\textquoteright} and {\textquoteleft}newness{\textquoteright} of Small- and Medium-sized Enterprises (SMEs), Born Global organizations also bear {\textquoteleft}foreignness{\textquoteright}, similar to that of Multinational Corporations (Zahra, 2005). Born Globals therefore need to strike a balance between {\textquoteleft}global reach{\textquoteright} and {\textquoteleft}local touch{\textquoteright} as in Multinational Corporations (Bartlett and Ghoshal, 1989); yet they have to do so with scare resources and organizational uncertainty similar to SMEs, and with {\textquoteleft}lean{\textquoteright} and {\textquoteleft}mean{\textquoteright} communications afforded by ICT (e.g. Sproull and Kiesler, 1986). This study is an initial attempt to untangle the combined challenges in Born Globals{\textquoteright} innovative way of management. Through a longitudinal case study, we aim to explore the issue of power in a Born Global{\textquoteright}s endeavour to manage its global knowledge via technology mediation.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_17},
	author = {Yan, Lin and Niki Panteli}
}
@article {802,
	title = {IT Governance Practices in Small and Medium-Sized Enterprises: Recommendations from an Empirical Study},
	volume = {301/2009},
	year = {2009},
	pages = {158 - 179},
	publisher = {Springer},
	chapter = {12},
	abstract = {Much has been learned through IT governance research about the nature of IT-related decisions, the location of decision rights for these decisions, and governance mechanisms applied to facilitate associated decision processes in large organisations. Our knowledge about IT governance structures in small and medium-sized enterprises (SME), on the other hand, is quite limited. Adopting a qualitative and inductive approach, this study examines the nature and influence of IT governance in SMEs through interviews with executives from three SMEs. Our results demonstrate that IT decision authority was centralized in all three SMEs but that senior management involvement in governance procedures and communication practices about governance policies were observed to explain differences in these organisations{\textquoteright} IT use. We propose recommendations based on the findings of this study.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_12},
	author = {Huang, Rui and Zmud, Robert and Price, R.}
}
@article {803,
	title = {Knowledge Management in Small Firms},
	volume = {301/2009},
	year = {2009},
	pages = {192 - 210},
	publisher = {Springer},
	chapter = {14},
	abstract = {This paper explores knowledge management in small and medium-sized firms (SMEs). It investigates the use of Lotus Notes in SMEs of a developing country as a counterpoint to the large firm, developed country emphasis of existing research. It develops taxonomy of Lotus Notes use within the context of different knowledge management processes; notably communicating, co-ordinating and collaborating. The study employs an interpretive approach using three case studies. The key findings suggest that publishing, searching, sharing and retrieving are the user modes for enabling sharing and storing information. Evidence of knowledge creation is found at the departmental level but not at the organizational level. Further, small firms may explore more groupware potential than large organizations and this reflects their different context. Finally, implications for further research are identified.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_14},
	author = {Panyasorn, Jessada and Niki Panteli and Powell, Philip}
}
@booklet {371,
	title = {Virtual Collaboration Readiness Measurement a Case Study in the Automobile Industry},
	howpublished = {Advances in Computer Science and Engineering},
	year = {2009},
	month = {2009///},
	pages = {913 - 916},
	abstract = {In end of the last century information and communication technology caused a veritable evolution in the world of business and commerce. Globalization has changed all the commerce equations and business plans. Old companies have to change their strategies if they want to survive after this technological revolution. A new form of collaboration between the distributed and networked organizations has emerged as the {\textquotedblleft}Virtual Organization{\textquotedblright} paradigm. A company can not join a virtual organization before obtaining a virtual maturity. This maturity shows the readiness of the company to begin a virtual collaboration. In this paper, based on the coherent and formal definition of virtual organizations, the criteria for measuring the readiness of companies are proposed. Our criteria are confirmed, modified or combined by using the factor analysis method on a sufficient number of virtual companies in the automobile manufacturing industry.},
	url = {http://dx.doi.org/10.1007/978-3-540-89985-3_132},
	author = {Ziarati, Koorush and Khayami, Raouf and Parvinnia, Elham and Afroozi Milani, Ghazal}
}
@article {754,
	title = {A Case Study Approach to Examining Service Information Requirements},
	year = {2008},
	month = {2008},
	pages = {383 - 385},
	abstract = {In this paper, we propose a case study approach to examine and assess the information required to underpin services for particular industrial service offerings. The focus of this paper is on the means by which service information requirements may be extracted
 and understood, as opposed to on how service information requirements are subsequently used.
 The termservice information requirements refers to a set of information needed to support the delivery of a service to a customer. The area of service information
 requirements is a new, and a less researched, area compared with product information requirements. Service is important for
 both product and service delivering organizations as companies move toward the provision of integrated solutions. Within manufacturing,
 one of the most significant trends is toward servitization, in particular for high-value, complex goods, where the focus of
 the product and service providers is on the associated service delivered.
 Informationis important in service as a means of enhancing decisions. The information has no direct value, but the impact
 of improved information quality can reduce costs or enhance service decisions. In the context of product servicing, the information
 can provide details about the condition and usage of the product. In a service delivery context, information provides the
 specification of the customer to enable service delivery decisions to be made.
 This research proposes a process of obtaining service information requirements in order to determine the needs of the customer
 and to determine the information required for the supplier to deliver this service to the customer. To achieve this approach,
 we propose a service information model (see Figure 1).
 The first stage of this approach is to identify the specification process or the information needed to translate the customer need into requirements in the form of a performance-based contract.
 Having gained an understanding of the requirements of the service, the actual process for the delivery of the service is mapped to identify the information needed to deliver the service.
 The evaluation stage determines the information needed to assess the service provided against that specified, and the means by which the
 measurements of service delivery are achieved.
 Analysis of the approach should assess the role of information and its impact on the performance of the service delivery process
 as well as an understanding of the consequences of a variation in information quality throughout the requirements, delivery,
 and evaluation processes. From this analysis, two questions need to be answered.
 (1)\&nbsp;
 What is the impact of the information on the service performance?
 (2)\&nbsp;
 What is the current quality of the information?
 The proposed approach to service information requirements collection, detailed in the paper, will test the effectiveness in
 determining the information requirements for service provision. This will be achieved through a series of cross-sector case
 studies. A further extension to this could assess the industry status of information requirements.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_34},
	author = {Cuthbert, Rachel and Pennesi, Paris and McFarlane, Duncan}
}
@inbook {928,
	title = {Challenges of Consumer Information Systems Development: The Case of Interactive Television Services},
	booktitle = {Advances in Information Systems Research, Education and Practice},
	series = {IFIP 20th World Congress , TC8, Information Systems, September 7-10, 2008, Milan, Italy},
	year = {2008},
	pages = {89-100},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Tuunanen, Tuure and Michael D. Myers and Cassab, Harold},
	editor = {Avison, David and Kasper, George M and Pernici, Barbara and Ramos, Isabel and Dewald Roode}
}
@proceedings {922,
	title = {A Conceptual Framework of an Adaptive and Innovative Recommender Generating Online Learning System},
	year = {2008},
	month = {November 22-25},
	pages = {11011-11016},
	address = {Baltimore, Maryland},
	abstract = {Most Online Learning Systems lack multi-stakeholder focus and their design complexity requires vast resources and varied skills. A conceptual framework based on decision support and recommender systems models within a moderate-constructivist educational environment is presented to address the above issues and to deliver an innovative pedagogy while generating educational intelligence.},
	keywords = {Decision Support Systems, Recommender Systems, Online Learning Systems, Intelligent Tutoring Systems, and Knowledge Management},
	url = {http://www.decisionsciences.org/Proceedings/DSI2008/index.html},
	author = {Peiris, K. Dharini Amitha and Sheridan, Donald P and Gallupe, R. Brent and Michael D. Myers}
}
@conference {richter2008designdevelopment,
	title = {Design of an unbounded ethnography of spatial information infrastructure development},
	year = {2008},
	author = {Richter, C and Miscione, G and Pfeffer, K and Georgiadou, Y}
}
@article {763,
	title = {E-Government and Changes in the Public Sector: The Case of Greece},
	year = {2008},
	month = {2008},
	pages = {213 - 227},
	abstract = {During the past few decades, many governments around the globe have orchestrated e-government projects in order to improve the way they operate and provide public services to citizens. Apart from the opportunities they open up, e-government projects
 bring about changes in the well-established practices of the public sector. This paper illustrates some of these changes by
 exploring a Greek e-government initiative. As the case illustrates, e-government requires an output orientation and business-like
 behavior from officials, enables constant electronic control, and leads to the standardization of official{\textquoteright}s knowledge. Drawing
 upon these changes, we propose a framework of the transformations that e-government brings about in the work roles, nature
 of work, forms of knowledge, modes of control, and source of accountability of officials.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_15},
	author = {Petrakaki, Dimitra}
}
@article {768,
	title = {How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage},
	year = {2008},
	month = {2008},
	pages = {311 - 319},
	abstract = {Information technology vendors are continuously growing into global service providers. To reap the benefits of the changing global economy and gain a competitive advantage, providers need to see their client relationships as strategic assets and
 leverage them for expertise development and knowledge integration. How do IS service providers absorb knowledge from client
 relationships over multiple projects at multiple levels? How do IS service providers transfer and disseminate knowledge internally
 at and across multiple levels and integrate it to generate value-creating competencies? These questions are investigated in
 a longitudinal qualitative study employing interpretive case-study methods. The case included in the analysis is a 4-year
 IS outsourcing project between a large European bank and one of the largest Asian service providers. Services were delivered
 through a global virtual team, including offshore and onshore locations, and a particular strategy was employed to transfer
 knowledge cross-functionally, integrate this knowledge internally within the organization, and utilize it effectively in the
 global service delivery system. However, our initial analysis of the first interviews reveals that there was a discrepancy
 between the expected and actual performance of the service provider. Accordingly, the knowledge transfer and management processes
 need to be analyzed in more detail. With this research study, we aim at contributing to the domain of IS offshore outsourcing
 and services science as well as to the theory on vendor capabilities and knowledge management.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_22},
	author = {Gregory, Robert and Prifling, Michael}
}
@booklet {344,
	title = {Overcoming Location Boundaries: Telecooperation and Virtual Enterprises},
	howpublished = {Information, Organization and Management},
	year = {2008},
	month = {2008///},
	pages = {317 - 367},
	abstract = {Large areas of business applications are increasingly contradicting the traditional picture of the enterprise as an integrated, methodically organized, and relatively stable product of the production of tangible assets and services: Strict hierarchies dissolve themselves into flat, modular structures (chapter 5). Traditional organizational boundaries blur in symbiotic, network-like entrepreneurial relationships (chapter 6). Technical infrastructures revolutionize markets (chapter 7) through the step-wise dissolution of spatial and temporal restriction. The increasing dissolution of locations, as well as the conditions for and implications of this for actual and future organizational forms, is the focal point of this chapter. Virtual organizations are an outgrowth of these developments. They therefore function more like spider-webs than networks. They are opposites of organizations that, with regard to ownership and contracts, have relatively well-defined boundaries, have a steady location, relatively permanent resource assignments, and controlled process structures. According to Aristotelian philosophy, virtuality may be regarded as an idealized goal of a boundless organization (Legrand 1972, p. 269). It may also be regarded as an organizational form that considers virtuality in the same sense as information systems researchers might, i.e. as a concept of performance improvement. This perspective also regards concrete locations where the actual work is carried out as systematic and dynamic (Mowshowitz 1991; Szyperski / Klein 1993). We will next address fundamental aspects of the dissolution of the work location, as well as questions pertaining to the drivers and organizational manifestations of dispersed work locations. The virtual organization as a specific result of telecooperative work forms is presented later.},
	url = {http://dx.doi.org/10.1007/978-3-540-71395-1_8},
	author = {Picot, Arnold and Reichwald, Ralf and Wigand, Rolf}
}
@article {783,
	title = {Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company},
	year = {2008},
	month = {2008},
	pages = {379 - 381},
	abstract = {The emergence of a service economy facilitates proliferation of software service companies (SSCs), small firms offering various software services such as software maintenance, testing, and customization. Given the unique characteristics of SSCs (i.e.,
 small-scale projects, limited resources, strong customer dependency, etc.), software process improvement (SPI) in SSCs faces
 additional challenges. Based on Helfat and Peteraf{\textquoteright}s framework of a dynamic capability lifecycle, this study aims to understand
 how dynamic capabilities are developed to facilitate SPI implementation, and how these capabilities can be maintained and
 transformed in a changing context. An in-depth interpretive case study was conducted in a SSC, namely SGSC, which is the an
 offshore software service center of a leading U.S. document management company, Xerox Corporation. Drawing insights from the
 framework, this study demonstrates the evolution of key resources and dynamic capabilities as well as their impacts on the
 success of the SPI project.
 Responding to the ownership transfer from Xerox to Fuji Xerox group in 2005, the center decided to implement new SPI process.
 As shown in Figure 1, three capabilities (i.e., capability to strategize, capability to be flexible, and capability to integrate and engender trust) were built up during the first two phases (i.e., establishing direction and implementing SPI). Development of each capability
 was accomplished through some actions with the support of various resources.
 After development, capabilities can evolve over time (Zollo and Winter 2002). Two capabilities (capability to strategize and capability of integrate and engender trust) were maintained through regular exercise, which helps to refresh the company{\textquoteright}s memory and facilitate the creation of embedded
 knowledge. Besides being maintained, capabilities may also branch into different forms when external factors have a strong
 impact to alter the current development trajectory. At SGSC, ownership transfer resulted in a dramatic change in terms of
 external relationships and internal structure. With changes in the supporting resources, capabilities built up in previous
 phases were further transformed into different branches. Capability to be flexible was renewed because of better communication and sharing resources with external partners. Capability to strategize was also renewed after obtaining a long-term view from the new parent company. Figure 2 summarizes the life cycle of three
 capabilities in this study.
 By integrating theoretical perspective with empirical evidence, this paper contributes to both researchers and practitioners.
 For researchers, it constitutes one of the first empirical studies to extend Helfat and Peteraf{\textquoteright}s general framework of the
 capability life cycle by demonstrating how capabilities can be transformed through altered resources over time. Moreover,
 this study advances the SPI literature by suggesting a conceptual framework for SPI implementation in a small-scale, service-oriented
 company. Practically, this study provides invaluable suggestions to managers on how firms can successfully implement SPI strategy
 when facing dramatic changes in the external environment or internal structure.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_33},
	author = {Tong, Yu and Xu, Lingling and Shan Ling Pan}
}
@article {515,
	title = {The effects of national culture on ERP implementation: A study of Colombia and Switzerland},
	journal = {Enterprise Information Systems},
	volume = {1},
	number = {3},
	year = {2007},
	pages = {301-325},
	isbn = {1751{\textendash}7575},
	url = {eis2007.pdf},
	author = {Polomino Murcia, Mary Andrea and Edgar A. Whitley}
}
@article {503,
	title = {The European Information Systems Academy},
	journal = {European Journal of Information Systems},
	volume = {16},
	number = {1},
	year = {2007},
	pages = {3-4},
	isbn = {0197-2243},
	url = {EJIS2007Editorial.pdf},
	author = {Robert D. Galliers and Edgar A. Whitley and Ray J. Paul}
}
@article {332,
	title = {Exploring the Nature of Virtuality},
	year = {2007},
	pages = {373 - 377},
	abstract = {There has been considerable interest in the topic of virtuality over the last few years among both academics and practitioners. The focus of attention has generally been on how to improve collaboration and knowledge sharing, how to develop trust and cohesiveness within virtual organizations, virtual teams and virtual communities, and how to best support virtual interactions. Underlying this research area is the assumption that we possess sufficient understanding about the nature of virtuality and that we know how to distinguish {\textquoteleft}what is virtual{\textquoteright} to {\textquoteleft}what is not virtual{\textquoteright}. Even though several of us have attempted on various occasions to make a contribution in this field, we increasingly recognize that the nature of virtuality has not been well conceptualized in the literature. Part of the reason for this is that researchers, including us, often have the tendency to compare the virtual (distributed and CMC-based) to the traditional (collocated, and face-to-face) environment. We question this purely technological distinction, but recognize that virtuality, as an IT-enabled phenomenon, is increasingly extending its reach, becoming more global and more pervasive across all spheres of society. The theme of this panel is to examine, appreciate, and debate the multi-dimensional nature of what virtuality has been, is, and may become-specifically, its global and local dimensions, including the different interpretations that are and should be given to these dimensions.},
	doi = {10.1007/978-0-387-73025-7_26},
	author = {Niki Panteli and Chiasson, Mike and Yan, Lin and Angeliki Poulymenakou and Papargyris, Anthony}
}
@article {336,
	title = {Game Architecture and Virtual Teamwork},
	year = {2007},
	pages = {387 - 389},
	abstract = {The panel will provide some variety to the general conference content in the sense that it represents technology solutions and experiences that are socially aware. At this point, technologies and capabilities have advanced to the point that many previous socially-oriented issues have been overcome without this necessarily being widely known. This is the point for a good conjuncture of social informatics perspectives and technological developments. The audience is strongly encouraged to pose questions from their own frameworks for the enlightenment of all, bringing together some disparate disciplines in a common conversation.},
	doi = {10.1007/978-0-387-73025-7_29},
	author = {Baldwin, Esther and Pickering, Cynthia and Smith, David and Abecassis, David and Molenaur, Aaron}
}
@article {350,
	title = {Spatial and Temporal Boundaries in Global Teams},
	year = {2007},
	pages = {85 - 98},
	abstract = {While spatial boundaries include the geographic differences among team members (different cities), temporal boundaries include the workday differences among team members (different time zones). In global teams members have to deal with both spatial and temporal boundaries since their co-workers are often located in cities within and across time zones. For global team members with high spatial boundaries and low temporal boundaries (those in different cities in the same time zone), synchronous communication technologies such as the telephone and instant messenger provide a means for real-time interaction. However, for global team members with high spatial boundaries and high temporal boundaries (those in different cities in different time zones), asynchronous communication technologies, such as e-mail and web software, provide a way to interact intermittently. Using social network data from 625 team members (representing 5986 pairs) across 137 global teams in a multi-national semiconductor firm, we explore the impact of spatial and temporal boundaries on coordination delay. We also illustrate how member awareness can reduce coordination delay, thus increasing the likelihood of better global team performance.},
	doi = {10.1007/978-0-387-73025-7_8},
	author = {Cummings, Jonathon and Espinosa, J. and Pickering, Cynthia}
}
@article {365,
	title = {The Tension Between Expectations of Availability and the Reality of Availability in Hybrid Teams},
	year = {2007},
	pages = {119 - 131},
	abstract = {The demands of the global world increasingly dictate that people travel in order to conduct work. Oftentimes, this means that team members are neither strictly here nor there. Teams such as these are hybrids, where members alternate between co-located and distributed contexts. The pervasive nature of information and communication technologies, however, continues to impose an expectation of availability on the team members even as they travel. In this paper, we take a reflexive research stance to inform our understanding of the complexities of accomplishing knowledge work within a hybrid team configuration. An illustrative case highlights issues and outcomes associated with member availability that arose during the writing of a research paper. Categorical reasons for member unavailability are identified and contrasted with the expectation of availability. We suggest that the issues and conflict we experienced may be traced to the ambiguous nature of the task and the early project phase requiring problem for mulation.},
	doi = {10.1007/978-0-387-73025-7_10},
	author = {Ocker, Rosalie and Huang, Haiyan and Trauth, Eileen and Purao, Sandeep}
}
@article {698,
	title = {The Corporate Digital Divide Between Smaller and Larger Firms},
	year = {2006},
	pages = {413 - 417},
	doi = {10.1007/0-387-34588-4_27},
	author = {Pliskin, Nava and Levy, Margi and Heart, Tsipi and O{\textquoteright}Flaherty, Brian and O{\textquoteright}Dea, Paul}
}
@article {683,
	title = {Engaging Youths Via E-Participation Initiatives: An Investigation into the Context of Online Policy Discussion Forums},
	year = {2006},
	pages = {105 - 121},
	abstract = {Advances in information and communication technologies (ICTs) have offered governments new opportunities to enhance citizen participation in democratic processes. The participation opportunities afforded by ICT may be particularly pertinent for youths,
 who are more likely to be ICT-savvy and yet are reported to show declining participation in politics. The currently increasing
 exclusion of youths from democratic processes has been attributed to their apathy toward politics and a lack of participation
 channels for them. ICT as a familiar tool for this specific age group may present an opportunity to elicit youths{\textquoteright} participation
 in democratic processes. In this study we examine an e-participation initiative targeted at youths and seek to investigate
 the factors contributing to their participation in an online discussion forum employed for policy deliberation. We build upon
 theoretical bases from the political science and information systems literature to construct a research model of participation
 in online policy discussion forums. As an initial study of youths{\textquoteright} e-participation, our survey indicates that collective and
 selective incentives may positively impact youths {\textquoteright}participation intention. In addition, civic skills and political efficacy
 of individuals may also contribute to their participation. Connectivity with an online policy discussion forum can enhance
 youths {\textquoteright} perceptions of selective process incentives while communality negatively impacts their intention to participate.
 Overall, our study aims to inform theory by showing that existing participation theories may be applicable to youth{\textquoteright}s participation
 in the electronic context. Further, ICT features (connectivity and communality) are found to have both positive and negative
 effects on participation. The findings may provide insights to practitioners for promoting inclusion of youths in democratic
 processes via e-participation initiatives.
},
	doi = {10.1007/0-387-34588-4_8},
	author = {Phang, Chee and Kankanhalli, Atreyi}
}
@article {685,
	title = {ICT Policies as a Means to Inhibit Social Exclusion: The South African Case},
	year = {2006},
	pages = {137 - 150},
	abstract = {Social exclusion is a multi dimensional phenomenon that manifests itself in the exclusion of an individual from one or more of the four following activities: production of goods and services, consumption, civil engagement, and social interaction.
 Information and communication technologies (ICTs) have been argued to have the potential to reduce these forms of social exclusion.
 However, the extent to which they deal with these different forms of social exclusion remains unknown. Therefore, in this
 study we examine how ICT policies in South Africa are being employed to reduce social exclusion. In particular, we analyze
 which dimensions of social exclusion are targeted in telecommunication laws and one of the ICT initiatives of the South African
 government, Multi-Purpose Community Centers (MPCCs). Using a framework that portrays the four forms of social exclusion within
 the discourses used in phenomenon debates (redistributionist, moral underclass, and social integrationist) for analysis, we
 find that ICT policies in South Africa address two of the four forms of social exclusion: production of goods and services
 and civil engagement, spanning both the redistributionist and social integrationist discourses of social exclusion.
},
	doi = {10.1007/0-387-34588-4_10},
	author = {Maldonado, Edgar and Pogrebnyakov, Nicolai and van Gorp, Annemijn}
}
@inbook {868,
	title = {The Identity and Dynamics of MIS},
	booktitle = {IFIP International Federation for Information Processing, Volume 214, The Past and Future of Information Systems: 1976-2006 and Beyond},
	year = {2006},
	note = {WCC Santiago, Chile},
	pages = {101-105},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Larsen, Tor J and Land, Frank and Michael D. Myers and Zmud, Robert W and Levine, Linda},
	editor = {Avison, David and Elliot, Steve and Krogstie, John and Jan Pries-Heje}
}
@article {689,
	title = {Internet Voting: A Conceptual Challenge to Democracy},
	year = {2006},
	month = {2006///},
	pages = {89 - 103},
	abstract = {In this paper, we discuss the implications for social inclusion of the advent of Internet voting. Although the issue of social exclusion or social inclusion with regard to technological developments in the voting process is often approached as a matter
 of either security or turnout, we will take a broader view. Using the philosophical concept of technological mediation, as
 developed by Don Ihde and Peter-Paul Verbeek, we claim that Internet voting may change our experience of democracy, and transform
 the way we act as citizens in the democratic system. We argue that the mediating role of voting technology requires reconstruction
 of concepts used in discussing democracy. Our approach of reconstruction departs from the political philosophy of John Dewey.
 Based on his work, we can describe the political process in a democracy in terms of intellectual reconstruction and institutional
 recon-struction. Combining the concept of technological mediation and Dewey{\textquoteright}s political philosophy, we use the mediating role
 of online voting technology as input to the intellectual reconstruction of the discussion on voting and democracy. Based on
 the developments in the Netherlands, we present some challenges that the mediating role of online voting technology offers
 to existing concepts in democracy, and evaluate the benefits for social inclusion of reconstructing these concepts with respect
 to the new possibilities.
},
	url = {http://dx.doi.org/10.1007/0-387-34588-4_7},
	author = {Pieters, Wolter}
}
@inbook {858,
	title = {OASIS in the Mirror: Reflections on the Impacts and Research of IFIP WG 8.2},
	booktitle = {IFIP International Federation for Information Processing, Volume 214, The Past and Future of Information Systems: 1976-2006 and Beyond},
	year = {2006},
	note = {WCC Santiago, Chile},
	pages = {63-66},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Kenneth E. Kendall and Avison, David and Davis, Gordon and Julie E. Kendall and Land, Frank and Michael D. Myers},
	editor = {Avison, David and Elliot, Steve and Krogstie, John and Jan Pries-Heje}
}
@booklet {370,
	title = {Unraveling the Virtual University},
	howpublished = {Managing Dynamic Networks},
	year = {2006},
	month = {2006///},
	pages = {259 - 279},
	abstract = {This chapter critically explores the vision of a university {\textquotedblleft}without walls{\textquotedblright} has dominated these last years the discussions in academia and industry alike. In examining the efforts of a distributed virtual university to foster collaboration among the various participating actors through the establishment of a common technological infrastructure, we found that technological coupling is not enough in itself. In particular, the analysis showed that there are a number of defining factors namely, (1) task characteristics, (2) communication interface, and (3) frames that must be aligned for any effort to create a distributed virtual university to be successful. To this end, we examine in depth each of these defining factors and discuss the assumptions that lead universities to rely on technology to foster collaboration. We conclude by discussing the implications of the vision for a {\textquotedblleft}virtual{\textquotedblright} university for both academic research and practice.},
	url = {http://dx.doi.org/10.1007/3-540-32884-X_10},
	author = {Prasopoulou, Elpida and Angeliki Poulymenakou and Pouloudi, Nancy}
}
@article {701,
	title = {Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens},
	year = {2006},
	pages = {381 - 396},
	abstract = {This paper discusses some of the difficulties and challenges that an information technology (IT) firm in a developing country faces in its attempt to become a global player. In 1999, the firm KnowICT embarked on a strategic project called Knowledge
 Management (KM), whose main purpose was to unify and integrate knowledge that resided in the various organizational business
 units into one strategic knowledge infrastructure. By combining the knowledge resources dispersed in the various organizational
 business units, KnowICT managers hoped that KnowICT could be transformed into a leading global IT consultancy firm, rather
 than be seen just as a provider of routine outsourcing jobs. Although at a basic operational level the KM project has been
 deemed a success, the attempt to combine the knowledge resources from the various organizational business units proved more
 difficult than anticipated. We use postcolonial theory to explain the difficulties and challenges that KnowICT faces. Postcolonial
 theory draws attention to issues of power, ownership, control, and identity. We suggest postcolonial theory can meaningfully
 enhance our understanding of the development and use of information and communication technologies in developing countries.
},
	doi = {10.1007/0-387-34588-4_25},
	author = {Mayasandra, Ravishankar and Pan, Shan and Myers, Michael}
}
@inbook {878,
	title = {Viewing Information Technology Outsourcing Organizations through a Postcolonial Lens},
	booktitle = {IFIP International Federation of Information Processing, Volume 208, Social Inclusion: Societal and Organizational Implications for Information Systems},
	year = {2006},
	note = {IFIP Working Group 8.2, Limerick, Ireland},
	pages = {381-396},
	publisher = {Springer},
	organization = {Springer},
	address = {Boston},
	author = {Mayasandra, Ravishankar and Shan Ling Pan and Michael D. Myers},
	editor = {Eileen M. Trauth and Debra Howcroft and Butler, Tom and Brian Fitzgerald and Janice I. DeGross}
}
@article {299,
	title = {The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore{\textquoteright}s National Library Board},
	year = {2005},
	pages = {139 - 152},
	abstract = {Ubiquitous Computing technologies are reaching a stage of technical maturity that is enabling their application in everyday business environments. As organizations increasingly adopt these technologies, such as radio frequency identification (RFID), a deeper understanding of their impacts on business process management and design will reveal innovative opportunities for organizations to leverage upon in achieving their objectives. The case of RFID adoption at the National Library Board (NLB) reveals how the technology has enabled deskilling, modularity, and motility in business processes. As a result, NLB has enjoyed higher levels of efficiency, developed novel and differentiated services, and achieved greater customer satisfaction.},
	doi = {10.1007/0-387-28918-6_12},
	author = {Ramchand, Anand and Devadoss, Paul and Pan, Shan}
}
@inbook {831,
	title = {Qualitative Research},
	booktitle = {Research in Information Systems: A handbook for research supervisors and their students},
	series = {Butterworth-Heinemann Information Systems Series},
	year = {2005},
	pages = {239-253},
	publisher = {Elsevier Butterworth-Heinemann},
	organization = {Elsevier Butterworth-Heinemann},
	address = {Oxford},
	author = {Avison, David and Myers, Michael},
	editor = {Avison, David and Jan Pries-Heje}
}
@article {295,
	title = {Socio-Technical Research Challenges in Ubiquitous Computing: The Case of Telematics},
	year = {2005},
	pages = {359 - 362},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_29},
	author = {Ola Henfridsson and John Leslie King and Mercer, Glenn and Pavlich, Dave and Scacchi, Walt}
}
@article {230,
	title = {Challenges for Participatory Action Research in Industry-Funded Information Systems Projects},
	year = {2004},
	month = {2004},
	pages = {661 - 666},
	abstract = {The purpose of this position paper is to open a discussion about the practicability of participatory action research (PAR) within industry-funded information systems (IS)research. We reflect on a project in which the undue exercise of power by the practitioners on the research team compromised the methodological rigor of the inquiry. Theories of power are used to articulate our reflections and develop suggestions for mitigating power imbalances on PAR research teams, although we conclude that PAR cannot be followed faithfully to its principles in industry-funded engagements.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_41},
	author = {Breu, Karin and Hemingway, Christopher and Peppard, Joe}
}
@article {231,
	title = {Conducting and Evaluating Critical Interpretive Research: Examining Criteria as a Key Component in Building a Research Tradition},
	year = {2004},
	month = {2004},
	pages = {275 - 292},
	abstract = {The collection, analysis, and interpretation of empirical materials are always conducted within some broader understanding of what constitutes legitimate inquiry and valid knowledge. In the Information Systems field, there are well known and widely accepted methodological principles consistent with the conventions of positivism. However, the same is not yet true of interpretive research. The emergence of interpretivism in IS research was advocated by Walsham (1995) and corroborated by a series of special issues in outstanding IS journals. An example of the effort to advance the legitimacy of studies grounded in an interpretive position is the set of principles suggested by Klein and Myers (1999), which applies mostly to hermeneutics. However, because not all interpretive studies are built on a hermeneutical philosophical base, they recommended that other researchers, representing other forms of interpretivism, suggest additional principles. This paper follows in this vein, advocating the timely emergence of a critical interpretive perspective in IS research and pressing the argument that an extended version of Golden-Biddle and Locke{\textquoteright}s (1993) criteria is not only appropriate but comprehensive as initial guidelines for conducting and evaluating critical interpretive research. Critical interpretive research, research criteria, intensive research, qualitative research},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_16},
	author = {Pozzebon, Marlei}
}
@article {240,
	title = {Enterprise System as an Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo},
	year = {2004},
	month = {2004},
	pages = {515 - 534},
	abstract = {Corporations are perpetually hunting for ways to develop exclusive, sustainable, and competitive advantages that will enable them to leapfrog ahead of their industrial adversaries. Notably, the debut of enterprise systems (ES) during the recent decade has given rise to frequent talk of the utilization of integrative, IT-inspired business mechanisms to achieve the much sought-after but elusive competitive edge. Others, however, have argued that the search for sustainable competitiveness should instead be anchored in organizational efforts to cultivate and build up firm-specific dynamic capabilities. Cognizant of the various perspectives, this paper takes a holistic approach in proposing the achievement of sustainable competitive advantages by examining the manner in which ES adoption can contribute to the forging of dynamic capabilities. In particular, Montealegre{\textquoteright}s (2002) process model of capability development is adopted as the analytical framework to explore the strategization of ES development in two different organizations, with the main distinction being that one of them subscribes to commercially available SAP applications while the other chooses to develop its ES in-house. Through comparing and contrasting evidence from both cases, this study attempts to decipher how ES adoption can be strategized to develop strategic capabilities and understand the implications between off-the-shelf and bespoke ES in affecting the process of dynamic capability development.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_28},
	author = {Tan, Chee and Lim, Eric and Pan, Shan and Chan, Calvin}
}
@article {243,
	title = {How Stakeholder Analysis can be Mobilized with Actor-Network Theory to Identify Actors},
	year = {2004},
	month = {2004},
	pages = {705 - 711},
	abstract = {Actor-network theory studies provide detailed accounts of how human and nonhuman actors gradually form stable actor networks. However, due to their focus on a particular context, there is little generic guidance on how such relevant actors can be identified when a different research context is under study. The principles of (human) stakeholder behavior presented in this paper guide the identification of human stakeholders through an iterative, interpretive, dynamic and context-contingent process. We show how they can be adopted and extended to include the identification of nonhuman actants as well. Thus, we argue that they can be instrumental in providing a generic, context-free guidance to stakeholder identification that is currently missing from ANT studies.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_48},
	author = {Pouloudi, A. and Gandecha, R. and Atkinson, C. and Papazafeiropoulou, A.}
}
@article {251,
	title = {Making Sense of Technological Frames: Promise, Progress, and Potential},
	year = {2004},
	month = {2004},
	pages = {473 - 491},
	abstract = {In a seminal paper, Orlikowski and Gash (1994) articulated a conceptual framework for technological frames of reference (TFR) to lay the groundwork for a systematic approach to socio-cognitive research on information technology. This work is widely cited as a justification for social and socio-cognitive analysis of IT, but a limited number of studies utilizing and further developing the frames concept have been published in the ensuing decade. In this paper, we review the promise of the technological frame concept, assess theoretical and methodological progress evident in TFR publications, and consider how potential contributions of TFR may be realized in future research. In doing so, we consider how limitations in TFR research to-date might be addressed, including the feasibility of a rapprochement with quantitative research methods, of TFR analysis at the industry level of analysis, and of action research approaches.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_26},
	author = {Elizabeth Davidson and Pai, David}
}
@article {266,
	title = {The Politics of Knowledge in Using GIS for Land Management in India},
	year = {2004},
	month = {2004},
	pages = {597 - 614},
	abstract = {This paper focuses on understanding the knowledge politics that inhibit effective use of geographic information systems (GIS) for managing the land degradation problem in India. It is argued that the issues of power and politics of knowledge are ubiquitously embedded in representation of the problem domain and the technology itself. Addressing these issues is an inseparable part of the challenges to information systems design and implementation. Theoretical perspective is first developed around political considerations involved in the co-construction and use of knowledge domains relevant to the design of GIS applications to address land degradation. This theoretical framework is drawn upon to analyze the politics of representation, the politics of invisible work, and the politics of institutions observed in the case of a GIS implementation in rural India. The analysis also demonstrates how the insidious impacts of such politics may be somewhat mitigated by creating socio-material networks to cultivate communicative action that leads to better design and technology acceptance by the end users.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_32},
	author = {Puri, S. and Sundeep Sahay}
}
@article {260,
	title = {Supporting Engineering of Information Systems in Emergent Organizations},
	year = {2004},
	month = {2004},
	pages = {175 - 192},
	abstract = {Research related to information systems development has roughly followed two diverse paths. The first, pursued by the software engineering community, is aimed at creating techniques for the efficient engineering of IT artifacts. The second, pursued by communities such as IFIP 8.2, attempts to understand and anticipate the impact of IT on organizations or upon one another by incorporating social science theories. The two views are in conflict because the former treats information systems merely as reflections of requirements, whereas the latter views them as agents of change. As a result, the two streams have suffered from increasing emphasis on minutiae and are, at worst, in danger of losing their relevance. Recent research in emergent systems development and developers{\textquoteright} engagement in problem and design spaces suggest a possible approach to integrating the two streams. In particular, we argue that novel R-forms (representation techniques) can proactively facilitate the engineering of information systems in emergent organizations. Using insights from research in both streams, we develop a set of requirements that can guide the development of new R-forms that may take into account both the engineering of the IT artifact as well as the emergent nature of organizational context in which the IT artifact will be deployed.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_11},
	author = {Purao, Sandeep and Duane P. Truex}
}
@article {262,
	title = {Systems Development in the Wild: User-Led Exploration and Transformation of Organizing Visions},
	year = {2004},
	month = {2004},
	pages = {615 - 630},
	abstract = {This paper addresses an increasingly significant category of IT use: that of user-led deployment of generic technologies in organizational settings. Three case studies of such deployment are presented: a Web-based collaboration application developed in-house and deployed in distributed work of a multinational pharmaceutical company, a commercial groupware application deployed in the merger of a Northern European financial company, and a communication infrastructure for multimedia telemedicine in a Norwegian hospital. The activities studied were not fully organized in formal development projects, but were to a large extent initiatives {\textquotedblleft}in the wild{\textquotedblright} where users influenced directions and outcomes of the process. In all three cases, we found a slow transformation of the initial organizing visions and intentions, a successive addition and adjustment of various technological components, and gradual alterations in work practice. In this paper, we classify this work as development in order to emphasize the importance of such redesigns, tailoring, and adaptations of the technologies that take place in use settings. In closing, the paper discusses the implications for the position and contribution of the IS professional in informing this process.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_33},
	author = {Margunn Aanestad and Henriksen, Dixi and Pors, Jens}
}
@article {DBLP:conf/ifip8-2/TuckerP03,
	title = {Back to Basics: Sharing Goals and Developing Trust in Global Virtual Teams},
	year = {2003},
	pages = {85-98},
	author = {Robert J. Tucker and Niki Panteli}
}
@article {DBLP:conf/ifip8-2/PorsS03,
	title = {Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact},
	year = {2003},
	pages = {53-68},
	author = {Jens Kaaber Pors and Jesper Simonsen}
}
@inbook {829,
	title = {Have you got anything to declare? Neo-colonialism, Information Systems, and the imposition of  customs and duties in a Third World Country},
	booktitle = {IS Perspectives and Challenges in the Context of Globalization},
	year = {2003},
	note = {IFIP Joint WG 8.2 and 9.4 Conference, 15-17 June 2003, Athens University of Economics and Business, Athens, Greece},
	pages = {101-115},
	publisher = {Kluwer Academic Publishers},
	organization = {Kluwer Academic Publishers},
	address = {Boston},
	keywords = {IFIP, conference, colonialism, neo-colonialism},
	author = {Mariyam S. Adam and Michael D. Myers},
	editor = {Mikko Korpela and Ramiro Montealegre and Angeliki Poulymenakou}
}
@article {DBLP:conf/ifip8-2/PanPCF03,
	title = {Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China},
	year = {2003},
	pages = {185-198},
	author = {Gary S. C. Pan and Shan Ling Pan and Xin-Xin Chen and Donal J. Flynn}
}
@article {DBLP:conf/ifip8-2/PuriS03,
	title = {Institutional Structures and Participation: Comparative Case Studies from India},
	year = {2003},
	pages = {271-287},
	author = {Satish K. Puri and Sundeep Sahay}
}
@article {DBLP:conf/ifip8-2/EstevesPC03,
	title = {Organizational and National Issues of an ERP Implementation in a Portuguese Company},
	year = {2003},
	pages = {139-153},
	author = {Jos{\'e} Esteves and Joan Antoni Pastor and Jo{\~a}o Carvalho}
}
@article {DBLP:conf/ifip8-2/KorpelaMP03,
	title = {Perspectives and Challenges of Organizational Information Systems in the Context of Globalization},
	year = {2003},
	pages = {1-15},
	author = {Mikko Korpela and Ramiro Montealegre and Angeliki Poulymenakou}
}
@article {DBLP:conf/ifip8-2/Pries-HejeBH03,
	title = {Russian High-Speed Software Development: Overcoming the Challenges of Globalization},
	year = {2003},
	pages = {253-269},
	author = {Jan Pries-Heje and Richard Baskerville and Galina Ianshina Hansen}
}
@article {DBLP:conf/ifip8-2/BarrettHOP02,
	title = {Discourse and Organizational Transformation in Information Systems Research},
	year = {2002},
	pages = {533-538},
	author = {Michael Barrett and Loizos Heracleous and Orlikowski, Wanda and Niki Panteli}
}
@inbook {441,
	title = {Studying the translations of NHSnet},
	booktitle = {Advanced topics in end user computing},
	year = {2002},
	pages = {158-176},
	publisher = {Idea Group},
	organization = {Idea Group},
	address = {Hershey},
	isbn = {1-930708-42-4},
	url = {JEUC2001.pdf},
	author = {Edgar A. Whitley and Athanasia Pouloudi},
	editor = {Mo Adam Mahmood}
}
@article {DBLP:conf/ifip8-2/LambP02,
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